Sales & Business Development Specialist-Specialty Craft Channel

Calling all career-seekers, team players and collaborators of all skill sets: FloraCraft, the world's leading craft and floral foam manufacturer, is looking to grow its team. The family-owned company is looking for a Sales & Business Development Specialist Specialty Craft Channel ready to join an innovative environment filled with dedicated people. Sales & Business Development Specialist Specialty Craft Channel This position is responsible for providing support to facilitate sales and growth of the accounts under the Specialty Craft Channel.Essential Duties and Responsibilities Develops a strong knowledge base of Company's products, processes and core competencies. Becomes the expert on customers' processes and requirements Generates sales reports on a specified frequency or as needed. Analyzes and identifies outliers for opportunities. Sets up new items / pricing / descriptions in customer portals. Manages customer catalog in Plex ERP system. Provides troubleshooting assistance for customer orders, claims for shortages/damages, tracking of orders and relevant issues. Assists with customer meeting prep research, Power Point decks, ordering samples and supplies, etc. Assists with setting up customer POG's (plan-o-grams) when applicable. Shares in responsibility of customer store visits and subsequent recaps as needed. Suggests process improvements. Creates and updates SOPs around all activity, looking for efficiencies. Develops an aptitude for retail sales concepts Has the ability and initiative to be trained to handle full account responsibility, if applicable. Coordinates customer requests cross functionally. Ensures safety standards are consistently followed.

Skills and Abilities RequiredMust Have Intermediate to advanced proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, OneNote, Teams) with an emphasis on Excel. Possesses strong written and oral communication skills and ability to communicate effectively with customers and all levels of the organization. Ability to handle changing priorities, work on multiple projects simultaneously, and demonstrate excellent problem-solving skills. Driven by curiosity, a thirst for knowledge and a fast learner. Detail oriented. Self-starter and motivated.

Preferred In-depth understanding of sales principles and customer service practices. Experience with ERP and Project Management technologies Experience with data analytics (PowerBI) and/or point-of-sale data

Education / Experience requirements Bachelor's degree in business or marketing and sales preferred; or 3-5 years of experience; or equivalent combination of education and experience. The ideal candidate is an experienced professional with knowledge of sales and customer service best practices. He or she should also be able to interpret sales metrics and be goal-oriented, perform well in a team environment and have exceptional people skills. Ultimately, the candidate should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations.

Working Conditions / EnvironmentWorking conditions are consistent with a typical office environment and are usually quiet. FloraCraft Corporation offers a competitive wage, exceptional benefits, and the opportunity to work with a great team in a fun environment.

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