Operations Project Manager

Overview

The Project Manager works under the direction of the VP Strategic Operations and is responsible for the overall planning, management and completion of projects for a wide variety of business units and programs.

Specifically, this person will focus on growth-related projects including acquisitions, integration, de novo facility development and strategic alliances. Works with stakeholders to develop project scope of work documents and project plans. Uses project management skills to define project deliverables, identify resource requirements, provide reporting structures and ensure projects are completed within budget, on time and in scope.

Ensures effective communications and relationships between internal customers, stakeholders, sponsors and project team members are maintained.

This is a hybrid position; 3 days based in our Franklin, TN corporate office, 2 days home.

Responsibilities

ESSENTIAL FUNCTIONS

Manages multiple medium to large projects and/or programs from beginning to end that can be very complex in nature through the integration of requirement definition, project planning, and resource direction to meet corporate objectives in conjunction with the enterprise project portfolio.Works with sponsors and stakeholders to develop project scope, goals and deliverables.Defines the responsibilities of parties involved in the project including stakeholders, management, project team, vendors and internal customers affected by the project.Integrates project plans and schedules from multiple sources to create a cohesive plan with identifiable critical path, task dependencies, and major milestones, and manages the agreed project plans and schedules, ensuring successful completion within scope, budget, time, and quality parameters.Ensures that project inter-dependencies within the project portfolio and across other departments are considered and are tracked, planned and executed as projects.Works with Team Leads to assign, schedule, review, and monitor project work to ensure that progress is within expected guidelines.Identifies, tracks, monitors and communicates project-related issues, scope changes, variances and contingencies that may arise during the implementation of IT projects.Adapts project plans, schedules and resource assignments as required throughout projects to respond to emerging requirements and risks.Maintains effective communication and working relationships with project stakeholders and project team members, communicating project status, progress and issues within the team as well as to project sponsors and upper management.Analyzes, documents and shares lessons learned with department head, completes project closure process and documentation, adjust project processes and documentation as required per analysis at project close.Facilitates documentation and integration of policies and processes for acquired entities.Facilitates departmental communication to corporate employees, field locations and project team members.Prepares and presents oral and/or written reports and project presentations.Organizes and conducts project team meetings.

Other Functions

Performs other duties as assigned.

Standard Expectations

Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.Develops constructive and cooperative working relationships with others and maintains them over time.Encourages and builds mutual trust, respect and cooperation among team members.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

College degree or equivalent experienceMinimum 4 years of experience in a business analyst, project management, or hospital-based role in a complex healthcare environmentExperience with diverse and specialized groupsKnowledge of office administration procedures with the ability to operate most standard office equipmentAbility to work professionally with sensitive, proprietary data & information while maintaining confidentialityExcellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and externalExercises sound judgment in responding to inquiries; understands when to route inquiries to next levelSelf-motivated with strong organizational skills and superior attention to detailMust be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changesCapable of working within established policies, procedures and practices prescribed by the organizationEnglish sufficient to provide and receive instructions/directions

Supervisory Requirements

This position is an Individual Contributor

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances

(e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.

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