Property and Casualty Customer Service (Southeast Platform)
📋 Role Overview & Responsibilities
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
We are looking for a friendly individual to join our team in assisting customers. Duties include but are not limited to helping clients in the office, answering phones, making payments, changes to policies, returning voicemails, quoting personal lines policies and helping file claims.
Responsibilities
Perform daily service on assigned accounts: Account transactions including ID cards, proposal endorsements, certificates, claims, renewals, quoting and binding policies, follow-up, and correspondence.Respond to client inquiries, incoming mail, and company request needs on a timely basis.Build and maintain strong customer relationships.Maintain accuracy of client data in agency management system (Applied Systems).
Requirements
Property & Casualty License or ability to obtain one within 3 months of hire dateStrong organizational skills- ability to discern priority and initiativeComputer skills, specifically Microsoft Word, Outlook and ExcelExcellent verbal and written communication skills as well as strong interpersonal skillsBilingual in Spanish, highly preferred.
Education/Experience
High School diploma required, Associate Degree or higher preferredInsurance industry background preferred, not required.
Benefits & Perks
Competitive CompensationIndustry Leading HealthcareSavings and InvestmentsCharitable Giving ProgramsOffering hybrid work optionOpportunities for GrowthParental LeaveGenerous time away
Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.
For more, visit www.Acrisure.com
Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.
Frequently Asked Questions
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Tampa, FL with potential relocation and sponsorship assistance depending on candidate qualifications.
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