Administrative Assistant

Job SummaryThe Administrative Assistant/ Production Control Clerk will be a first point of contact for, and a first line of help desk support to, a variety of facilities management personnel and clients. The Production Control Clerk is responsible for the data entry of work orders related to the maintenance needs of the facility. This position will require the independent judgement to plan, prioritize, and organize a diverse workload.

Pay Rate: $29.50 per hour

Shift: 40 hours per week, Monday - Friday

Essential Job Functions:Handle incoming calls, and manage outgoing calls, as needed, on multiple phone lines.Respond to queries, amend data, and reissue tasks as needed.Enter maintenance slip data into a CMMS system.Complete administrative tasks as related to the contract to include assisting the Project Manager in creating and submitting reports to the customer, creating and submitting quotes for services, and other general office duties as assigned.Answer emails and work order requests.Support batching and dispatching of work orders to facility personnel.Review and audit work orders for completion and quality prior to entering the system.Work with facility personnel to draft and review job plans for preventative maintenance.Other duties as assigned

Required Skills, Experience, and Education:Experience with CMMS (Computerized Maintenance Management Software) would be a plusMinimum high school diploma or equivalentMinimum 2-years of solid administrative experienceProficient in MS Office toolsExperience in data entryExcellent communication skills, both written and verbalHigh level of attention to detailProven ability to work under pressure and deal with challenging situationsAbility to make decisions, take ownership, and use own initiative to resolve problems

Working Environment and Physical Requirements:Work take place in an office setting. Position will require frequent use of computers, multi-line phone systems, email applications, printers, fax machines, etc. Must be able to sit for long periods of time Ability to lift up to 25 lbs. Ability to use arms, hands, and fingers to type

Action Facilities Management, INC (AFM) - is a Woman-Owned Small Business (WOSB) and a Minority Business Enterprise (MBE) established in 2001 that provides services to government and commercial clients in 11 states and the District of Columbia. AFM's core competencies are inIntegrated Facilities Management such as Operations and Maintenance; Janitorial Services; Security Services; Emergency Management; and Administrative Support.