Finance Manager

Role: Finance Manager ILocation: Seattle, WADuration: 05+ months (Possible Extension or Conversion)

Description:Financial modelingHeadcount forecastingBusiness partneringExperience with Oracle Hyperion Essbase, WorkdayDevelop financial models and business cases that require detailed analysisCollaborate with business partners in the development of successful Headcount strategiesIdentify opportunities to improve variable cost of salesForecast headcount needsOrganized and detailed orientatedExcellent communication skillsCollaborate with business partners

Responsibilities:Manage customer compensation contra-revenue (customer refunds, credits, coupons, goodwill) for all EG Retail Brands for Business partnershipsMeasure and improve customer compensation metrics by influencing brand policies, payment processes & establishing appropriate controlsIdentify process and data gaps and action risks and opportunitiesSupport leadership decision-making through timely strategic and quantitative analysisProvide business advisory and thought partnership to Retail Loss Director and organizationDrive financial reporting, forecasting and outlook, modeling and analysisContribute to product & technology strategy implementation and development of roadmaps to achieve financial and customer experience objectivesPartner with Workforce Planning teams, Operations and CPCE Finance to drive down unit economics via strategic decisions, staffing and initiatives including Conversation Platform & Contact Center as a ServiceCollaborate with Retail Loss organization to drive improved agent processes & automation to reduce retail lossPartner with Product & Tech to deliver new capabilities, including virtual agent enhancementsCreate policy and supplier feedback loops with relevant stakeholders

Requirements / Qualifications:7+ years of finance or analytical work experience and a Bachelors’ degree in business, finance, or related field. Graduate degree preferredStrong qualitative and quantitative financial skills and strong spreadsheet, data-management, and presentation skillsVery organized and detail oriented, with the ability to work on multiple projects within tight timelinesAbility to see the ‘big picture’ and understand key trends and leversExcellent presentation and communication skills, and ability to influence othersDemonstrated understanding of forecasting / planning processes and preparation of executive-level management reportingExcellent interpersonal skills and demonstrated ability to work with all levels of management and stakeholders across different organizationsProactive and solutions-oriented approach towards business problems and process improvementsAttention to detail and a commitment to data integrity.Strong quantitative, analytical problem-solving skills.