Manager - Accounts and Publishers
📋 Role Overview & Responsibilities
Job responsibilities:Agency setup, onboarding sessions and maintenanceSupport partnership agreements and conversationsSupply partnership development - outreach, establish, onboard, maintain partnershipsClient account management and support Ticket and prioritize agency and media owner product requirements/requestsManage vendor health program and inventory integrity in AdQuickLead on building out user FAQs, onboarding and user support materials.Lead on AdQuick customer feedback system and product prioritization.
Ideal Requirements:3-8 years of experienceAgency/client facing experienceAdtech experienceStartup experienceMedia Owner/Experience - OOH knowledgeHigh proficiency in digital tech tools - support (ex: FreshDesk/ZenDesk) CRM (ex: salesforce), project management (ex: asana) + slack, quip, and excelExtroverted, strong interpersonal and organizational skillsA bachelor's degree
You are:Tech savvy: you are a power-user of the platform and are able to demonstrate all aspects of the AdQuick to it’s various types of users.Customer obsessed and an expert in the customer experience: you are able to think ahead of your clients wants/ needs and are able to quickly problem solveDetail oriented and have a proclivity to think ahead and outside of the boxVersatile and able to adapt in rapidly-changing environmentScrappy: you’re able to balance individual work, cross team collaboration and project managementData driven and analyticalAmbitious and a go-getter
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This position is located in New York, United States with potential relocation and sponsorship assistance depending on candidate qualifications.
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