Service Technician
📋 Role Overview & Responsibilities
3011662
Company Overview
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.
ADT is an innovative, culturally diverse company that empowers and inspires its employees. A culture where we are encouraged to bring new ideas to our workplace. As times change, so do we. We drive innovation and continue to evolve as an organization. Our goals are achieved by initiating change, enhancing product lines and building strategic partnerships.
What You'll Do
The Residential Service Technician’s primary functions and responsibilities are that of troubleshooting, configuring, reconstructing and programming existing security and site automation solutions.
Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.Follow and complete required processes of wired/wireless technology and connection procedures. Test and validate system signals/communication with central monitoring to properly establish service.A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
What You'll Need:
High School degree or the equivalentValid driver's license Service experienceTechnical aptitudeStrong verbal communicationCustomer focused and customer driven mindsetThrive in the face of uncertainty
The Perks
Full benefits on the 1st of the month after 31 days of employmentCasual, yet energetic and engaging work environmentsMedical, Dental, Vision, 401(k) with employer matchingPaid vacation time (We all need to recharge)Tuition reimbursement, employee referral bonusesA culture of coaching, development and career growth opportunities
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
Frequently Asked Questions
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Click the “Apply for this Position” button on this page to submit your application directly to ADT without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Huntsville, AL with potential relocation and sponsorship assistance depending on candidate qualifications.
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