Payroll Assistant
📋 Role Overview & Responsibilities
Aerotek Corporate has an immediate internal need for a Payroll Assistant / Associate at our Corporate office in Hanover, MD!
Compensation: $21.63 per hour + $1,000 quarterly bonus potential
Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days), Profit Sharing, etc.
Schedule: Full Time | Internal/Permanent | M - F | 8:30AM - 5:30PM
Job Summary:Reporting to the Payroll Lead, the Payroll Associate will be responsible for professionally and efficiently coordinating the high volume of Payroll related requests from field partners for the external employee population. They will work closely with internal and external partners throughout multiple Operating Companies to provide outstanding service; including, but not limited to, answering questions, completing Correction Request, fulfilling cash pay card orders, as well as reviewing federal and state tax forms.
Essential Functions of the Payroll Associate:Serve as the first point of contact for field partners seeking payroll assistance by email or phoneResponds accurately and timely in adherence to the 1/24 rule to field partner email inquiries, resolves requests and defers to appropriate Payroll Specialist when necessaryCommunicate policies and procedures to field partners regarding Payroll related functionsCompile, distribute and complete Payroll related queries, reports, and auditsCoordinate the timely resolution of payroll discrepancy itemsMaintain multiple tracking logs in ExcelDaily sorting/scanning of mail and documents to Payroll SpecialistsSend emails and make outbound calls to 3rd parties for payroll related research (Bank of America, check cashing facilities)Direct contractor calls to aligned Collocation Center partnersVarious administrative duties related to Payroll
Qualifications:Strong analytical skillsStellar customer service skillsExcellent verbal and written communication skillsStrong organizational and time-management skillsExceptional active listening abilitiesComputer skills: PeopleSoft, Microsoft OfficeAbility to multitask, prioritize, and manage multiple communication channels at a given time
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This position is located in Hanover, MD with potential relocation and sponsorship assistance depending on candidate qualifications.
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