HVAC Service Technician
📋 Role Overview & Responsibilities
Position
HVAC Service Technician
Air Comfort Overview
Air Comfort was founded in 1935 as an engineering company and equipment distributor for Dr. Willis H. Carrier’s air conditioning products. Originally founded on the strength of our design, engineering, and installation capabilities, we quickly grew to be a company that recognized the importance of quality maintenance programs and service. In the 1960’s our formal ties with The Carrier Corporation were dissolved and we became a fully independent contractor, focusing on heating, ventilation and air conditioning contracting and specifically service, preventive maintenance, retrofit projects, equipment replacements and design/build projects.
Air Comfort’s Purpose And Values
We are dedicated to our mission of being the best Problem Solvers in the HVAC industry. Our investment in technology, training and skilled employees assures long term customer relationships. Our core values include Teamwork, Pride in Excellence, Integrity, Grit, and Growth.
Position Overview
The Service Technician will serve as the liaison between Air Comfort and their customers. Their core priority is addressing customers’ needs and concerns as quickly and effectively as possible to develop and maintain strong relationships.
Responsibilities
Install and test HVAC equipment and components to ensure proper operation.Maintain client preventative maintenance accounts.Reading and comprehending installation and operation manuals.Respond to service requests from clients and dispatchers.Instruct customers in regard to proper operation of their systems.Escalate critical issues to management expediently.Well versed in the proper use of necessary tools and equipment.Compose service reports after each service visit.Collaborate with management and other service technicians.Follow all company policies and procedures.Persuade customers to invest in necessary replacements or vital repairs to key components and hardware devices.Handle all customer relations in a professional and friendly manner.Explaining complex installation, diagnostic and repair issues in a manner that is understandable to a non-technical audienceSolid technical knowledge of blueprints, diagrams, mechanical engineering schematics and electrical diagramsExcellent communication skillsStrong knowledge about their industry and the general requirements of different equipment typesPhysical stamina in the handling of complex tools and heavy equipment and moving through confined spacesAbility to work with minimal supervision while utilizing technical judgment regarding complex tasksAdhere to safety regulations and industry standards.
Air Comfort is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic under applicable law.
Frequently Asked Questions
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This position is located in Chicago, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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