Destop/Tech Support
📋 Role Overview & Responsibilities
Akkodis is looking for a Desktop/Tech Support for a contract position in Austin, TX.Contract Duration: 12 - month contract with possible extensionPay rate: $24.25/ hourlyJob Description:The Apple Pay Support Team leads operational onboarding and ongoing support of Wallet partners and maintains the day-to-day performance of the Apple Pay platform. Our team is responsible for the operational readiness, partner expansion and ongoing support of Apple Wallet features such as Apple Pay Classic, Access, Transit & Identity.We are offering a contractor role for a detail-oriented, enthusiastic, and motivated candidate to support issue triaging, auditing, and ongoing production support for our Apple Pay acceptance partners. The candidate must be self-motivated and driven, cut through ambiguity, and approach problems flexibly.Required Skills· Excellent organization skills, acute attention to detail, and ability to balance multiple tasks in a constantly evolving environment.· Ability to drive resolutions of issues in a self-motivated and autonomous way, while ensuring the best partner and customer experience.· Possesses natural curiosity and can effectively translate feedback into a clearly defined problem.· Concise written and verbal communication skills with proven experience influencing executives to drive decisions.· Familiarity with Sonar and management of requests in this tool (not required but a plus) If you are interested in this Desktop/Tech Support role then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Luke Fannin at luke.fannin@akkodisgroup.com.Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a clientTo read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/The Company will consider qualified applicants with arrest and conviction records.
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