Information Technology Support Technician

IT Support Help DeskDenver, CO (ONSITE)$20 - $25/hr on W2 Requirements:1/2 years Desktop Support experience supporting Microsoft Windows 1/2 years supporting mobile users in a corporate office environment. Ability to diagnose and repair PC and laptop hardware components. Ability to identify, isolate and resolve IT problems / requests.Microsoft Office 2016/Office 365Experience of configuring mobile devices e.g. iOS, Android and Blackberry utilizing mobile device management platforms. Responsibilities:Ensure support calls are resolved and users are informed of progress at agreed intervals to employees both in the office, at remote locations, and during business travel; meeting SLAs.Conduct user training on internal applications as required.Maintain documentation and asset tracking information where appropriate.Assumes additional duties as assigned.Will require occasional out of hours work including bank holidays and weekends.Participates in on-call rotation. The Desktop Services Technician will be part of a team engaged in daily support, problem diagnosis and project work to both IT and the business. The analyst will work within the IT Infrastructure team using technology management tools to ensure the infrastructure environment provides a reliable and secure platform that is fit for business purpose. Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/The Company will consider qualified applicants with arrest and conviction records.