Technical Support Specialist
📋 Role Overview & Responsibilities
Akkodis is seeking a Technical Support Specialist for a Contract job with a client in Pennington, NJ. Ideally looking for applicants with a solid background in the Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems would be a big plus.
Pay Range: $20 - $21/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Technical Support job responsibilities include:Required SkillsInternal Employee Technology Support role for a global user base. The role involves basic troubleshooting of Microsoft applications and proprietary systems via phone. Desired experience in Microsoft Office application suite -- how to, in addition to troubleshooting. The candidate should have excellent customer service skills. In-house training will be conducted. Technologies may include, but are not limited to: Windows 10/11, Microsoft Office, iOS (iPad/iPhone), and ticketing systems.
Desired SkillsTechnology Call Center and or Customer Service experience desired. Ability to utilize multiple resources to determine causes and resolutions of technology problems and incidents. Ability to consistently meet or exceed performance targets and goals correlated with call handling and customer service.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Rohit Yadav at 614-897-0855 or rohit.yadav@akkodisgroup.com.
Equal Opportunity Employer/Veterans/DisabledBenefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
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This position is located in Pennington, NJ with potential relocation and sponsorship assistance depending on candidate qualifications.
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