Technical Support Specialist
📋 Role Overview & Responsibilities
Akkodis is seeking a Technical Support III for a contract position with a client located in Baltimore, MD. Ideally looking for applicants with a solid background in the utility industry.
Pay Range: $38-42/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.
Technical Support III job responsibilities include:Reviews, analyzes and evaluates information technology systems operations.May require an associate degree in a related area and 5+ years of experience in the field or in a related area.Familiar with standard concepts, practices, and procedures within a particular field.Relies on limited experience and judgment to plan and accomplish goals.Performs a variety of tasks.Works under general supervision; typically reports to a project leader or manager.certain degree of creativity and latitude is required.
Desired Qualifications:Experience and skills with IT infrastructure and application technologies, such as Web/Application (.NET/Java), WebSphere or WebLogic, relational database (Oracle, SQL Server), Microsoft Windows (Desktop/Server), Unix/Linux operating systems, Scripting, SQL, and other technical tools.Experience with Passport/Asset Suite is a plus.Experience supporting handheld devices, including end user support is a plus.Perform, manage, and document work activities relating to projects, sub-projects, or processes.Plan, design, and build high quality IT software solutions in accordance with Exelon IT standards.Maintain and enhance engagement with business and IT partners and other stakeholders.Utilize understanding of customer's business needs to determine requirements.Ability to apply technical expertise to plan, design, build or support required products and processes.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, please contact Akash Bhardwaj at akash.bhardwaj@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records.
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