Accounts Receivable Specialist

UNDERSTANDINGThe Accounts Receivable Specialist provides a vital service in the organization by ensuring the accurate representation of the amount owed to the company from its customers at any given time. They will accomplish this by the timely processing of payments from customers to the company in our ERP system, the accurate reconciliation of the customer’s accounts, and continuous communication with the customers as well as internal management.The timely and accurate application of payments is critical to the ongoing success of the company to accurately representing cash available for other company needs and to ensure that customers are paying their invoices as agreed.SCOPEThis team member supports the Finance/Accounting department but will also support and collaborate with other departments, customers and prospective customers, at the direction of management, in supporting organizational needs.CORE VALUESOur 5 Core Values are more than just words, they’re a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.Own ItHustle and Refuse to SettleLove PeopleAct for the Greater GoodFind a wayRESPONSIBILITIESReview accounts receivable balances and follow up with customers on late or partial paymentsIssue Credit Memos for approved customer claimsVerify RMA’s against claims as neededReconcile credit card and customer deposit in-transit general ledger transactionsReconcile unapplied credit card manual reportResolve disputed Invoice chargesResolve past due balances with customersPost lockbox deposits, investigate discrepancies and follow up with customers.Post payments and checks received in ERP System when remote deposit is requiredProcess freight claim checks. Forward copies to claims.Manage the AR inbox and assure all customers receive attention to their needs in a timely mannerAssist Credit/AR Specialist with resolving past due or disputed balances and monthly write-off analysis as neededAssist with developing and maintaining Policy and Procedure documentationParticipate in departmental cross training initiatives to maintain stability within the departmentOther duties and special projects as assignedREQUIREMENTSAbility to work independently and willing to take on responsibilities and challengesTeam player with excellent interpersonal skills who is able to maintain composure in difficult situations and be helpful and understandingAbility to multi-taskExcellent verbal and written communication skillsStrong work ethic; hard working, proactive self-starterMust be detail oriented and thorough in completing tasksKnowledge of production and processingExperience with ERP software and proficiency in Microsoft Office software, especially Excel1-3 years in in an accounting roleGreat verbal, written, and presentation communication skillsEDUCATIONHigh School Diploma or GED required. Associates degree or higher in accounting a plus