Senior Account Manager
📋 Role Overview & Responsibilities
Alchemy Worx is an award-winning, audience management agency specializing in email, SMS, and paid social marketing for clients ranging from the Fortune 500 to local market players. The agency offers advanced marketing services, utilizing both time-tested and emerging methods and technologies to secure a higher rate of customer engagement and retention.
We are seeking a highly motivated and experienced Senior Account Manager to join our team. As an Account Manager, you will be responsible for client relationships, revenue goals and expansion opportunities for Alchemy Worx.
This is a hybrid role, with the expectation of 2 days a week at our Flatiron office.
What You’ll Do:Manage the client relationship and be responsible for expanding the relationship up and across the organization and discovering new opportunitiesManage and grow a portfolio of accounts, ensuring client satisfaction and retentionMaintain ongoing renewals and existing client sales pipeline and track sales based on goals setDevelop and execute account plans to meet or exceed revenue targetsWork collaboratively with internal teams including analytics, creative, production, and strategy to ensure the successful delivery of projects and campaignsEstablish and maintain strong relationships with clients, becoming a trusted advisor and strategic partnerLead client meetings and presentations, providing strategic insights and recommendationsMentor and manage account executives and traffickers, providing guidance and support to help them upskill in their rolesStay up-to-date with industry trends and best practices, sharing knowledge and insights with clients and internal teams
Requirements:Bachelor's degree in marketing, business, or a related fieldMinimum of 5+ years of experience in account management or a related field, with a proven track record of managing and growing key accountsStrong understanding of marketing and advertising principles, with experience working across email, SMS/push, and social marketingExcellent communication and presentation skills, with the ability to communicate complex ideas in a clear and concise mannerStrong leadership and team management skills, with a proven ability to mentor and develop team membersHighly organized, with strong project management skills and the ability to prioritize and manage multiple projects simultaneouslyProven ability to build and maintain strong relationships with clients and internal teams
If you are a results-driven, strategic thinker with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.
Benefits:Salary: $120-130k DOEUnlimited PTO policyFully covered medical, dental and vision insurance401k with company matchHybrid team, with both main office and remote team members
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This position is located in New York, NY with potential relocation and sponsorship assistance depending on candidate qualifications.
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