Field Reimbursement Manager, US Market Access, Neurology- Gulf Coast

This is what you will do

The Field Reimbursement Manager (FRM) will be responsible for managing accounts in a specified region focusing on but not limited to Neurology. The FRM is responsible for providing access and reimbursement education to HCP office personnel including medical policies, prior authorization requirements, coding and billing, product access via buy-bill or specialty pharmacy and site of care options and restrictions with the goal of minimizing barriers to therapy. The FRM also supports by providing general education and case-specific guidance in response to PA denials and post service reimbursement issues.

Patients are Alexion’s Guiding Star and are served every day by Alexion employees and their trusted partners with their hearts and minds. Alexion’s goal is to create purpose-driven performance; all are accountable to achieving their commitments with the highest standards of ethics and integrity so they can deliver on the patients that rely on them.

You will be responsible for

Partnering with Alexion cross-functional partners on overall account and territory strategy to maximize internal/external customer knowledge on payor policy and processesBeing a subject matter expert on reimbursement and regional-specific access landscape. This includes payorpolicies, prior authorization requirements, denials, appeals, peer to peer and other education required to navigate access for coverage of Alexion therapiesCreating short-term & long-term strategic account plans focused on increasing customers knowledge for key accountsCollaborating with Alexion OneSourcePatient Services on individual case management needs related to HCP education on reimbursement issuesLeveraging all available resources including internal data to develop and execute account plans/call purposeComplying with all laws, regulations and policies that govern the conduct of Alexion activities; works with the highest degree of professionalism and in accordance with the company’s code of Ethics and Business Conduct Complying with annual budget allocation within respective territory

You will need to have

Bachelor’s degreeMinimum of 5-7 years’ experience in the healthcare and/or pharmaceutical/ biotech industryMinimum of 3 years’ experience working with buy and bill and/or specialty pharmacy networksUnderstanding of access process from Rx to infusion/injectionExperience with products that require prior authorization and clear understanding of related billing, coding and in-office supportExcellent verbal, written, interpersonal communication and presentation skillsAbility to effectively communicate with people at all levels, inside and outside of the companyAbility to educate physicians and other healthcare professionals with confidence and expertise in an office procedural environmentStrong rapport building and active listening skillsProblem solver with a sense of urgencyDemonstrated technical aptitude and working proficiency in using iPad and working proficiency in Microsoft Word, Excel, PowerPoint, and OutlookThe duties of this role are generally conducted in a field environment. As is typical of a field-based role, employees must be able, with or without an accommodation to: travel by public transportation, automobile, train, or plane; work comfortably in a clinical setting; use a computer; engage in communications via phone, video, and electronic messaging; problem solve; engage in complex and non-linear thought, analysis, and dialogue; collaborate with others; maintain general availability during standard business hours

Travel and Role Related Areas

Ability to travel to work related meetings and functions and ability to travel overnight for 1-4 nights per weekAbility to travel up to 75%Ability to drive to assigned targets within the territory using own automobile (a car allowance is provided)A valid driver's license and clean driving recordAbility to travel regionally and cover large multi-state territoriesMust reside in the region; relocation assistance is not provided

We would prefer for you to have

Rare disease experience3+ years of field reimbursement experienceUnderstanding of the top payorswithin the assigned geographyExperience in launching a new specialty pharmaceutical/biologic product or new product indicationExperience working through complex reimbursement issues

Travel and Role Related Areas

Reside within assigned geography miles near the following cities: Birmingham, AL, Montgomery, AL, Huntsville, AL, Nashville, TN, Chattanooga, TN, Knoxville, TN