Transportation Broker
📋 Role Overview & Responsibilities
Our Story
With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 38 offices and continue to grow!
We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!
Why we’re Awesome!!
Inclusive company cultureTraining and DevelopmentCompetitive CompensationUnparalleled Benefits & Wellness (we mean really good)!401k with a generous matchCareer Growth OpportunitiesTransfer OpportunitiesShare in Company ownershipEmployee Recognition program
We are looking for Transportation Brokers to join our team! Transportation Brokers assist in managing incoming and outgoing shipping logistics for cargo transportation carriers and shipping companies. The ideal candidate would be responsible for performing daily "check calls" on loads in transit, handling customer related issues and inquiries, and originating the necessary documentation for freight bills. If this is you, or you like a challenge– let’s talk.
You will
Contact new customersFreight Brokerage and booking loadsBe responsible for customer acquisitionsDevelop and increase profitable volume with existing and newly acquired shippersBuild relationships with developing accountsUse strong relationships to understand customer’s business, better qualifying them to identify andsolve the customer’s problemsContact and build relationships with carriersIncrease capacity for specific projects and lanesGain up-to-date personal knowledge of market freight rates in order to determine a “fair” price to pay trucks and charge shippersOffer rates established by Senior Transportation Brokers and managementNegotiate as market demandsRecommend solutions for customers to Senior Transportation Brokers and/or managementIncrease the overall capacity for the office and companyDeliver exceptional customer serviceUphold the company standard following the company principles of Customer, Company, Office
Skills And Experience
College degree highly desired or equivalent experienceSelf-motivated, enthusiastic team player who excels in a fast-paced environmentMinimum of 3 year's experience in Freight Brokerage/customer serviceExcellent and effective communication skills Strong customer service orientation and excellent work ethicAbility to quickly process information and make decisionsEffective negotiation and problem-solving skills, and ability to handle conflictExcellent time-management skills with the ability to multitaskHighly organized and detail-orientedAbility to work well under pressure in a fast-paced environment
Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.
Frequently Asked Questions
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This position is located in Vancouver, WA with potential relocation and sponsorship assistance depending on candidate qualifications.
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