Order Fulfillment Coordinator
📋 Role Overview & Responsibilities
Are you ready to be a crucial part of our dynamic team? We are seeking a talented individual to fill the role of Order Fulfillment Coordinator. If you're passionate about providing top-notch customer service and thrive in a fast-paced environment, then this is the perfect opportunity for you! Duties
Prepare and process daily incoming and outgoing orders with precision and speed to meet customer expectations. Obtain, verify accuracy, and process multiple daily product orders, ensuring that inventory levels are maintained and updated accordingly. Organize, kit, and deploy products to end-users, ensuring timely delivery and customer satisfaction. Maintain accurate data for daily reporting, including order tracking, inventory management, and project updates for management review. Communicate promptly and effectively with customers, addressing any order issues or inquiries with professionalism and a solutions-oriented approach. Update, manage, and track inventory for responsible projects, ensuring adequate stock levels and timely replenishment. Process returned products for inventory or recycling, adhering to established procedures and guidelines.
Required Competencies & Skills
Strong attention to detail when performing repetitive tasks, ensuring accuracy and thoroughness in daily activities. Responsibilities to multitask effectively in a fast-paced environment, managing multiple priorities and tasks simultaneously. Responsibilities to maintain a professional demeanor when dealing with difficult or emotional situations, ensuring excellent customer service at all times. Strong communication skills with the ability to respond promptly and effectively to customers and internal staff across multiple platforms. Responsibilities to plan, prioritize, and manage work time efficiently, ensuring consistency and dependability in attendance and punctuality. Responsibilities to react well under pressure, self-monitor work quality, and resolve issues effectively, even in a fast-paced environment. Strong computer skills with knowledge of operating systems, Microsoft Office, and Mobile Device Management (MDM) systems.
Hourly: $18 - 20/hr
AW
Frequently Asked Questions
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This position is located in Jacksonville, FL with potential relocation and sponsorship assistance depending on candidate qualifications.
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