Community Association Manager (HOA Portfolio)

Allied HOA is looking for an experienced Community Association Manager (HOA Portfolio) to join our growing company. The Community Association Manager is responsible for oversight and execution of the day-to-day operations of a portfolio of Associations in accordance with the management agreement and as set forth in the Declaration and Bylaws to meet the objectives of the Board of Directors.

The Community Manager is expected to work the company’s customary office hours on Monday through Friday from 8:30 a.m. to 5:30 p.m. and some evenings and weekends to attend board meetings and annual membership meetings of the Associations. Flex time is available to offset evening and weekends hours as well as remote work from home flexibility.

BENEFITS

Paid Time Off

Employee Referral Bonus Program

Health, dental and vision insurance

Disability insurance

401(k) Retirement Savings Plan

401(k) Matching (we contribute to your retirement!)

Company Paid - Employee Assistance Program

Employee Discounts

Company Paid and Supplemental Life Insurance

Communication

Maintains regular and effective communication with the board, association members/owners, and vendors

Confers with representatives of Homeowners' Association or Board of Directors to collaborate and determine management priorities

Maintains excellent public relations and interacts with clients, customers, and co-workers in a positive, respectful and professional manner at all times

Respond to letters and log calls from owners

Sends notices of regular, annual and special meetings

Ensures the accurate sending of yearly coupons to all current homeowners as well as coupons to new homeowners throughout the year

Updates the Board of Directors on policies and procedures and provides information on current industry developments

Fiscal Management

Oversees collection of assessments from residents, including lien and legal notices

Assists accounting team to ensure bills are paid correctly and on time

Establish a draft budget for the board and implement budget policy

Oversee Reserve Studies, research issues and presents Board of Directors with recommendations.

Advice and Consultation

Advise the board on governing documents

Refer the board to other professional advisors (such as attorneys, CPAs, engineers)

Research insurance coverage and obtain bids

Attends board meetings, presents manager report, and assists in administrative tasks

Record Keeping

Maintain files for each member of the association/owner and all renters

Maintain records for the association

Process initial Architectural Control Committee (ACC) applications

Complete resale certificates and ensure any changes of ownership are properly entered into the software system

Property Management and Maintenance

Obtain bids to share with community board

Arranges for and obtains bids and oversees activities of contract service representatives such as landscapers, exterminators, trash collectors, major repair contractors, utility service repairers, and swimming pool management personnel. Inspect and maintain comment elements monthly

Resolve urgent and/or critical situations

Walk the property monthly and note any violations or maintenance issues

Send homeowners violation notices

Enter work orders for maintenance into software system

Investigates resident disturbances, violations, or complaints, and resolves problems in accordance with regulations established by Board of Directors

Job Qualifications

Minimum of one year HOA management experience

To perform this job successfully, an individual must be able to perform all essential duties satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. We make hiring decisions based solely on qualifications, merit, and business needs at the time.

HOA Manager, Community Manager, Residential Homeowner Association Manager