Service Administrator

Allstate Peterbilt Group is dedicated to serving the Medium and Heavy Duty Truck and Trailer Industry throughout the Midwest. From the beginning of the vehicle purchase process, through the warranty repairs and on-going vehicle maintenance, our team of dedicated and highly skilled professionals work diligently to keep our customers trucks on the road running smoothly. Under the direction of the Service Manager, the Service Admin is responsible for serving as a liaison between the customer and technicians - which involves scheduling repairs, assigning work to technicians, preparing repair orders, billing repair orders, entering work orders into computer system and ordering shop supplies according to procedures. Service Admin Responsibilities: Checking/updating repair order statuses.Assisting with answering phone calls.Help out with prepping/ invoicing tickets- request or follow up on PO’s.Coding vendor invoices.File service department invoices.Help fill in at the service counter in someone’s absence.At times could be asked to do some pick up and deliveries with company vehicle.Help monitor and adjust vehicle status in our operating system.Service Admin Benefits:16 days PTO plus holidays available during first year of employmentImmediate transition into new health insurance coverageThree different medical plans designed to fit your needsFSA/HSA plans to help with medical and childcare reimbursementDental and Vision Insurance plansShort and Long-Term DisabilitySupplemental Term Life Insurance and other co-insurance options401(k) with MatchMultiple Tuition Reimbursement programs and scholarship opportunitiesExtensive in-house trainingHealth and wellness benefitsDoctor on Demand mobile appVerizon wireless employee discountsMultiple dealership locations to allow for relocation opportunitiesEndless advancement opportunities throughout the company

Allstate Peterbilt Group is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, and Disability employer. The company is also a drug-free workplace; candidates are required to pass a drug test before beginning employment.