Voice Engineer
📋 Role Overview & Responsibilities
Job Details:Position: Voice EngineerLocation: Dallas, TX 75201 (Onsite)Duration: 6 - 12 Months (Contract) Qualifications /Certifications: CCNA and CCNP in Cisco Voice Collaboration(required)
Technical Skills:Expert level understanding of the following Cisco Unified Communication Products:CUCM 11.5 and laterCUC 11.5 and laterCisco Emergency Responder(CER) 11.5 and laterSIP Trunks, E1/ T1(CAS,CCS), FXS /FXO etc.,Gateway protocols: H323, SIP, MGCP, SCCP.IM Presence & JabberCisco SIP/SCCP Phone registration and troubleshootingAble to analysis the SIP/MGCP/H323 logsAble to configure analog gateways/phones as per the customer requirements and standards.Good understanding of UCS machines, ESXI, CIMC etc.Deep understanding of Media resources and can configure them in real time as per customer need.Good knowledge of Webex Control Hub and Cisco Cloud related to Cisco Voice infrastructure.Good understanding and basic troubleshooting skills of switching – LAN, WAN, VLAN, Voice VLAN, VTP, STP, PoE, Ether channel, HSRPGood understanding and basic troubleshooting skills of any recording server like Higher Gound(preferred), Nice Perform 4.5 and later. Key Skills:Ability to analyze, configure and troubleshoot large Cisco voice networks.Confident communicator in both verbal and written communications, that can explain technology to non-technical audiences.Proven planning, prioritization and organizing skills.Knowledge in incident and problem management practicesPossess strong analytical, attention to detail, coordination, reporting and problem-solving skillsImplement effective and efficient policies, processes and procedures. Where possible look for automation opportunities.Be responsible for the day-to-day incidents and problem management central function across the team.Be responsible for data analysis trends and reporting to senior stakeholders in both the business and technology side.
Best Regards,Suraj SharmaTechnical RecruiterCall | WhatsApp: +1 408.863.1920Email: suraj.sharma@aloissolutions.com
Frequently Asked Questions
How do I apply for the Voice Engineer position at ALOIS Solutions? ▼
Click the “Apply for this Position” button on this page to submit your application directly to ALOIS Solutions without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Dallas, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
Are there any candidate fees on Hirely? ▼
No. Hirely is completely free for candidates. We never charge registration fees or placement fees.
Legitimate employers will never ask you to transfer funds, purchase equipment from unauthorized vendors, or pay application/visa fees. Hirely rigorously monitors listings, but always verify communication is from official corporate email domains.
Learn how to protect yourself against employment fraud →