Front Office Supervisor - Edinburg, TX
📋 Role Overview & Responsibilities
We're committed to bringing passion and customer focus to the business.
Job Description
The Front Desk Supervisor will oversee office staff. Greets and directs visitors positively and helpfully. Provides any necessary instructions/directions. Informs the appropriate department of the patient’s arrivalCollects copays, schedules appointments, prepares paperwork, makes appointment reminder phone callsEnter and balance daily patient charge sheet, ensures all patient files are accurately updatedAnswers telephone professionally, screens calls and takes concise messages. Listens to and evaluates the needs of callers and handles them appropriately, with a focus on customer service and assistanceSupplements office staff by assisting with computer input/typing, appointment scheduling, preparation of forms, correspondence, compilation of data, and other various projects. Assists in the maintenance of office equipment and supplies while maintaining a clean, orderly reception area. Performs other duties or assists with projects as assigned. Create a positive long long-lasting impression on patients
Qualifications (Education/Experience/Knowledge/Skills/Abilities)
High school diploma or equivalentMinimum two years of receptionist experience, preferably in a healthcare environmentAt least two years of management experience. Experience in Scheduling and submitting hours. Ability to use MS Word, Outlook, Excel, EMR systems, preferably AllscriptsInterpersonal and communication skills to deal effectively, tactfully, and courteously with callers, physicians, and personnel in an expeditious mannerAbility to prioritize, multi-task and pay close attention to detailAbility to be a team playerAbility to work independently in a high-stress area with good organizational skills
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Frequently Asked Questions
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This position is located in Edinburg, TX with potential relocation and sponsorship assistance depending on candidate qualifications.
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