Strategic Account Manager, Ambius

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For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Strategic Account Managers do?

Strategic Account Managers build long-lasting, mutually beneficial relationships with assigned national account customers, always striving to find the products which best fit the individual needs of the client.

Strategic Account Manager responsibilities include developing strong relationships with customers, responding to customers questions and concerns, and identifying new business opportunities among existing customers.

Strategic Account Managers work with cross-functional internal teams to improve the entire customer experience and ensure the profitability of the account. Strategic Account Managers are responsible for keeping our clients satisfied and engaged with our products and services to maximize retention.

Responsibilities Include, But Are Not Limited To

Serve as the lead point of contact for all assigned customer account management mattersBuild and maintain strong, long-lasting client relationshipsSupport the customer RFP/Renewal processDevelop trusted advisor relationships with key accounts, customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesClearly communicate the progress of initiatives to internal and external stakeholdersDevelop new business with existing clients and/or identify areas of improvement to meet growth targetsForecast and track key account metrics in required systems (SalesForce, etc).Responsible for A/R management and coordinating with collections team to manage DSO of all assigned accounts.Prepare reports on account status and conduct business reviews at least annually.Collaborate with AE team to identify and grow opportunities within portfolio assignedAssist with challenging client requests or issue escalations as neededAttend required meetings and maintain a positive working relationship with internal teamsSuccessfully complete all LOB/New Product certifications

What do you need?

Experience delivering client-focused solutions to customer needsDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-levelProven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExceptional verbal and written communication skills.Ability to collect, track, and analyze large amounts of data.Adaptability and strong problem-solving skills.Excellent active listening skills.Ability to build rapport and collaborate with others within the company and externally.Understanding of consumer behaviors and industry trends.Extensive, accurate product knowledge.Experience with plant knowledge preferredSuccessfully meet pre-employment background screen

Why Choose Rentokil ?

A career with Rentokil can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what Rentokil has to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

Multiple avenues to grow your careerRentokil Terminix is a Drug Free workplace Training and development programs availableTuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

401(k) retirement plan with company-matching contributions

Work-Life Balance

Vacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you?

Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

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