Sales Specialist - Business Blueprint

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies and large corporations.

With 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.

Global Commercial Services is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate and small business clients to help them manage cash flow and increase profitability through a variety of automated expense management tools.

Expanding existing relationships is a critical function in the US SME Specialty Group, with substantial opportunity to support our customers as they grow their businesses with access to payments and credit.

In this role, the Account Development Consultant will engage small business and middle market businesses in in-depth conversations about their business objectives, business model, and funding needs. Where appropriate, the Consultant will sell complementary business financing products that can enhance our customers’ business performance.

Job Responsibilities

Make outbound cold calls to contact targeted small/mid-size business owners and business leaders. Consult and cover needs of existing customers and recommend our financing solutions based on a thorough needs analysis. Quickly become the subject matter expert on our Business Financing products (Working Capital Terms and Kabbage Lines of Credit) and continuously develop team knowledge and expertise Effectively manages leads & pipeline Continuously improve on key selling skills, including building rapport, uncovering customer needs, handling objections, and closing sales Proven track record in sales Possess intangibles – strong relationship-building skills, competitive, motivated, resilient, active listening Proven phone skills (ability to direct a sales conversation) Agile thinking and ability to pivot conversations Financial acumen and familiarity with business cash flow for expenses Solution oriented Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Competencies

Effective Objection Handling Personal Excellence/ Self-Motivated Results-Driven Effective Time Management and Project Development Skills Confident and friendly communication style Positive “can-do” attitude and strong work ethic. Ability to use feedback in a positive way with personal accountability This individual should be comfortable in a fast-paced environment and comfortable with ambiguity Ability to rapidly acquire and maintain high levels of product and service knowledge, clearly and compellingly communicate appropriate product features and benefits and other elements of American Express business services

Salary Range: $55,000.00 to $95,000.00 annually + sales incentive + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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