Shipping Coordinator/Supervisor- 2nd Shift
📋 Role Overview & Responsibilities
Summary: Responsible for coordinating staff assignments with a fluctuating workload and ensuring that inbound and outbound shipments are shipped and received efficiently without incident. Duties & Responsibilities:Oversees incoming and outgoing shipping activities to ensure the accuracy, completeness, and condition of shipmentsReview open customer orders and backorders to efficiently meet the customer shipping schedule and satisfy the requested ship datesCommunicates with customer service to ensure timely fulfillment of ordersAssigns and monitors sales orders to ensure on-time shipmentsCommunicates accurate order/shipment/export details regarding the status of shipments to Customer ServiceEnsures the product quality and items are being fulfilled per order and the correct shipping methods are being adhered toWorks with the Shipping Supervisor as a liaison between staff and management to relay informationEnsures all safety guidelines are followed within the work area to prevent incidentsActively takes steps to maintain moraleDemonstrates the ability and desire to lead and develop operators fairly and ethically and at the same time maintains focus on the best interests of the company and customersDemonstrates good communication skills through continuous interaction with operators, fellow coordinators, supervisors, etc.Closely monitors and seeks to improve on-time daily shipmentsMonitors the workload in their area ensuring priority and on-time shipping needs are met; tracks and reports any outages that may impact customersWorks with the Shipping Supervisor to guide associates within the Shipping/Receiving area to ensure the accuracy and timeliness of order processingEnsures all packages are picked up by the appropriate shipping service and the warehouse is secured after pickupActively participates in cross-functional root cause and corrective action analysis to resolve customer-related or internal shipping issuesIdentifies areas for continuous improvement opportunities for efficiency gains and quality improvementsContinually seeks to improve areas of productivity, quality, safety, communication, and moralePerforms additional responsibilities as requested to achieve business objectives
Qualifications:Associate’s Degree in Material Management or equivalent with five years experience in a manufacturing shipping environment preferredBasic computer skills in Microsoft Office suite and ERPExperience with international shipping and customs requirementsStrong interpersonal skillsStrong verbal/written communication skillsStrong verbal/written communication skillsGood organizational skillsMust have proficient knowledge in small parcel shippingAbility to adapt to changing organizational and operational needsMust be able to stand/walk/sit for up to 8-10 hours per dayMust be able to use a computer for up to 8-10 hours per day
Competitive Pay & Benefits:$2.00 per hour shift premiumPaid vacation and 11 paid holidaysMedical, dental, life and disability insuranceHSA and FSA accounts401k with company matching and profit sharingTuition reimbursement
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This position is located in Sheboygan, WI with potential relocation and sponsorship assistance depending on candidate qualifications.
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