Tutoring Launch Specialist (Contractor)

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products help teachers identify the targeted instruction students need to build a strong foundation in early reading and math. All of our programs provide educators with powerful tools that help them understand and respond to the needs of every student. Today, Amplify serves more than 10 million students in all 50 states. For more information, visit amplify.com.

Amplify has provided core curriculum, intervention resources, digital assessments, and high-impact coaching and professional development to support data-driven instruction among K-12 educators for nearly two decades.

Amplify Tutoring launched in response to heightened student needs driven by disruptions in schooling and unfinished learning as a result of the COVID-19 pandemic. High-dosage tutoring has gained national momentum as a proven research-based support to close achievement gaps for students. This is an opportunity to join an innovative team helping schools, districts, and states to scale high-impact tutoring programs and meet student needs. Amplify works in close partnership with districts and states on an array of tutoring initiatives, including: providing small group reading tutoring directly to district students through Amplify Tutors; providing tutoring materials, professional development, and program management for district-managed implementations; and providing high-impact tutoring consultancy services to support districts in designing their high-impact tutoring program.

The Amplify Tutoring team is looking for an internal team focused Tutoring Launch Specialist. The Tutoring Launch Specialist will support critical functions in Amplify Tutoring services including tutor scheduling, mCLASS program setup and internal team launch supports. This role will assist full service tutoring programs through the implementation and maintenance of tutor schedules, mCLASS open cases, general mCLASS and scheduling data management, student regrouping, and scheduling needs.

While this position is virtual and national candidates will be considered, work hours will take place during eastern time zone hours, 8:00- 4:00 pm EST.

ALL CANDIDATES MUST RESIDE IN THE UNITED STATES AND MEET U.S.

Employment Eligibility Requirements.

Weekly schedule will range from 0-40 hours, depending on business needs.

Responsibilities

Lead one aspect of launch setup: 1) tutor scheduling or 2) mCLASS platform setup. Coordinate scheduling and mCLASS platform support across multiple internal teams and roles, including Tutoring Operations, Tutoring Program Managers, and Tutor Coaches to ensure that all tutoring sessions are ready for launch and internal teams are getting the back end support they need to execute launching new programs on planned timelines. Track and communicate program setup support status, issues, risks and decisions related tutor scheduling and mCLASS setup to Program Managers.Understand launch timelines and deliver launch projects based on customer and internal team needs.Collaborate with Program Managers and the Tutoring Operations team to support set up for full-service launches and complete project work within deadlines.Stay current on updates and quickly acquire proficiency in new scheduling tools and platform changes, as needed, to meet business needs.Perform data analysis as needed.Additional duties as assigned Tutor scheduling specific:Coordinate with Program Managers to receive school schedules, coordinating multiple projects at once, and projecting time estimates for execution of tasks. Lead tutor scheduling support, ensuring programs are fully staffed with tutors prior to launch dates.Support data projects relating to tutor hiring projections, new tutor outreach, the internal user scheduler guide, and more.mCLASS platform setup specific:Manage mCLASS contractor team supporting multiple setups across engagements.Manage mCLASS roster, mCLASS opencases, MOY regrouping and planning.Develop recommendations that result in improved efficiency, productivity, and quality in tutor scheduling and mCLASS setup.

Basic Requirements

1+ years of experience maintaining operational processes to support the delivery of servicesDemonstrated experience managing robust data sets and project information involving multiple stakeholders.Strong Knowledge and proficiency with Excel and Google SheetsProficiency in Google Suite and Microsoft OfficeExperience using mCLASS products and SalesforceStrong verbal and written communication skillsAbility to learn and adopt new tools and methods for data collection and reportingExperience driving self-directed projectsStrong problem solving skills

Preferred Requirements

Comfortable learning new tools and platformsExperience in statistics and data analysisBackground in education or in edtech Experience supporting organizational change and/or process improvement projectsGoogle Sheets (auto populate dynamically from multiple data sources, develop advance formulates, Google App Scripts for spreadsheet automation)Experience working in K-12 education is a plusExperience using Slack for remote communication across colleagues and teamsStrong teamwork and interpersonal skillsAbility to function in a fast-paced, entrepreneurial service and support culture

Compensation

The hourly rate range for this role is $21-$30.

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.