Enterprise Systems Administrator

Role :- Enterprise Systems Administrator Hybrid Role :- 2 days a week on site in Louisville Interview Mode: One video one on siteIf they’re at least in a neighboring state, we can get by with just a video interview, but try your best The Enterprise Systems Administrator provides second-level technical support for the company’s technology systems. REQUIREMENTS:· Act as technical lead for projects related to Cloud, CRM, ERP systems· Provide backup support for database administration· Travel to branches or other locations as required to perform assigned duties, maintaining a valid driver's license· Maintain a high degree of discretion in handling confidential/sensitive information and exercise initiative in all assigned areas, high integrity and accountability standards· Bachelor’s degree in business or comparable· Complete course and successfully pass course exams in at least on Microsoft product skills that relate to Cloud, CRM and/or ERP systems· 5 years of Microsoft Dynamics AX technical experience· 3 years’ experience of database monitoring and scripting· Demonstrated superior customer support skills· Willingness to learn and be trained· Excellent interpersonal skills, and written and verbal communication skills· Able to communicate with team members and customers· Good working knowledge of computers, spreadsheets, word processing programs· Highly self-directed· Ability to work independently or in a team environment with rapidly changing priorities and demands

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Report to IS Management on project status and system issues· Provide support for implementation, maintenance, upgrades, and documentation of integrations for connected systems (API, COMAX, REST, SOAP, EDI, AIF, etc.)· Monitor functionalist of ERP and related systems to ensure optimal performance, identify, system issues, and take corrective action· Implement code updates into multiple environments· Schedule and monitor cloud, CRM, ERP batch jobs and interfaces for exceptions and address them according to documented procedures· Develop, implement and maintain PowerShell and SQL scripts with related documentation· Maintain knowledge of current and future technology and software· Maintain data files and databases according to documented procedures· Maintain daily checklist of duties and created detailed documentations of all daily/weekly/monthly procedures· Work closely with Business analyst in relation to Cloud, CRM, ERP for the purpose of delivering business requirements, configurations, performance, reported issues and interfaces· Support company employees with Cloud, CRM and ERP questions and/or problems related to Cloud, CRM and ERP setup, architecture and performance issues· Support training IT personnel and answering questions related to Cloud, CRM and ERP setup and architecture· Supports administration of active directory for Cloud and on-Prem· Recommend to manager ideas to improve the departments operating procedures or business practices and participate in and support continuous improvement of all related activities and processes· Project a positive image by interacting with fellow employees, customers, and management in a cooperative, supportive, and courteous manner; display a professional attitude; comply with company dress code· Create and maintain good communications (verbally and in writing) and relationships with other Company departments, branches, employees, outside vendors, and customers by addressing and resolving concerns quickly· Follow all work, safety rules, and procedures· Perform other duties as necessary and assigned