Brand Ambassador
📋 Role Overview & Responsibilities
JOB TITLE: BRAND AMBASSADORTitle: Brand AmbassadorPay Rate: $28/hr Duration: 2 mos + likely extensionStart: May 1stOn-site in Santa Monica, CA
OVERVIEWOur client recently acquired an AI tool to help retailers unify the in-store and online shopping experience for customers no matter how they choose to shop. Cutting-edge, AI-powered tools bring together online and offline shopping to create a completely new in-store experience for customers.
AboutOur client builds smart shopping tools powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. We differ from other emerging cashierless technologies because we are the scalable solution. The autonomous checkout technology is plug and play, meaning it requires no in-store renovation, no operational overhaul, no heavy computations, or endless image labeling. Any retailer can incorporate the tool and their entire store is upgraded with cashierless capabilities. We are already live in-stores and our customers love us!
Do you enjoy promoting products? Are you comfortable talking to strangers? Do you like technology? Are you looking for a role that provides flexible hours? If so, join us as our Brand Ambassador!
ABOUT THE ROLEAs the Brand Ambassador, you will be the face of the AI shopping tool and be the first impression for our brand and the stores we represent.
ABOUT THE JOBEngaging with customers as they enter the store; demonstrate how theproducts work and encourage usageAssisting customers throughout their end-to-end experience to ensure their journey is smooth and seamless from onboarding, to adding their first items, to completion of checkoutActing as the go-to resource for all customer and store team needs by resolving customer issues as they ariseGathering feedback from customers and reporting on their experienceEnsuring that opening and closing tasks are completed
ABOUT YOUFriendly, personable, able to build lasting relationships with customers and store staffWilling to go out of your way to help the customer, to provide exceptional customer service in order to drive usage and ensure the customer is as satisfactionAble to think on your feet and problem solve on the spot as issues ariseAmbitious, sales-driven, and willing to grow at a small technology start-upInterested in technology and how technology shapes the retail landscapeYou have...Customer-oriented approachDemonstrated experience driving exceptional customer serviceBonus: Any previous working experience as an on-site promoter, or in retail, hospitality
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This position is located in Santa Monica, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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