Global Account Advisor
📋 Role Overview & Responsibilities
Position: Global Account AdvisorLocation: Onsite in Charlotte NC - 900 W Trade St, Charlotte, NC 28202Duration: 12 month contract to hirePay: $28.00/hr
Key Responsibilities:Assist US clients in navigating the documentation required for business operations in foreign countries.Adapt to constantly changing documentation requirements and thrive in uncertain environments.Manage the end-to-end process of document submission, ensuring compliance with regulatory standards in each country.Provide client-facing support via phone and email, guiding clients through the necessary procedures and requirements.Bundle and coordinate document submissions with our global team for processing.Facilitate communication between clients and internal teams to meet client needs effectively.Utilize technical acumen to quickly learn and adapt to new technologies and processes.
Requirements:Demonstrated ability to work independently and as a self-starter.Strong understanding of business documentation requirements in various international markets.Experience in customer service, with the ability to effectively communicate with clients.Familiarity with accounting principles is preferred.Knowledge of KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements is advantageous.Technical proficiency and the ability to learn new systems and technologies quickly.Previous experience in project management or construction-related fields is a plus.
Training and Development:Comprehensive training program spanning 2-3 months for each country's documentation requirements.Expectation of approximately one year for full productivity and mastery of the role.Opportunity for conversion to full-time employment based on performance and fit within the team.
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