Shipping and Receiving Specialist

Apex Systems is looking for a Shipping/Receiving Specialist to be based out of Robinson TWP near Pittsburgh, PA. This opportunity comes at an exciting time for the prospective candidate, as long-term growth potential is available.

ResponsibilitiesManage the shipment, receipt and return of all products, materials and supplies for both domestic and international orders.Collaborate and communicate with customers, third-party carriers and internal groups.Track and update the Production team with the status of incoming and outgoing shipments.Promptly process deliveries and stock receivables.Maintain an accurate inventory log, product packaging materials and supplies. Engage all third-party carriers and customers with a positive, customer-first attitude.Ability to be cross-trained in other areas of the Production & Technical Services Department to provide support, when needed, including customer and/or tech support calls.Demonstrate exemplary customer service by placing phone calls to customers to coordinate shipping arrangements and collect equipment.Serve as a support lead for our sensor exchange program (SXP), packing and shipping sensors on a regular basis and working alongside customers to get old sensors returned.Serve as support lead for shipping customer orders.Ability to collaborate with other departments to verify the status of customer accounts, adjust point of contact changes and make updated shipping arrangements, as needed.

Knowledge & Skills requiredA minimum one year skilled work experience in a similar industryHigh school diploma, GED, or equivalentFamiliarity with UPS World Ship, DHL and Fedex programsBasic computer skills, including data entryKnowledge of Google Sheets and/or Microsoft Access (preferred)Comfortable working independently and in a team environmentCustomer service and/or tech support experience (preferred)