Employee Experience Specialist
📋 Role Overview & Responsibilities
VISA SPONSORSHIP IS NOT AVAILABLE.
Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they foster progressive culture, creativity, and a flexible work environment. They use cutting-edge technologies to keep themselves ahead of the curve. Diversity in all aspects is respected. Integrity, experience, honesty, people, humanity, and passion for excellence are some other adjectives that define this global technology leader.
8-+ years experience, mix of business and design experience is more important than a specific degree, though a dual degree is great
- Service design / experience design experience (digital), concept design / design strategy / visualization2. Human centered design including generative and evaluative research, usability testing (ideally with some GenAI experience)3. Project management / client management - track record of getting things done in an efficient way
Specific activities include:Proposing and executing high-impact Simulations and Usability tests, including conducting intake sessions, writing summary proposals, holding regular meetings with stakeholders to manage activities and timelines, providing guidance on the process and expected outcomes, setting up human-centered experiments, developing prototypes / storyboards for testing, synthesizing and analyzing results, and preparing readouts using storytelling and visualization (journey maps, experience videos, etc.) to ensure insights are actionable and meet the needs of varying cross-functional audiencesExpert design reviews (pre-launch experience)Qualitative research to engage end-users to obtain feedback and input on various experiences (e.g., coordinating logistics, supporting the design of each interview or session, (co)facilitating discussions, analyzing, and sharing resultsDesigning and evaluating solution concepts, depicted as storyboards or animation shortsContinuously measuring impact and effectiveness through established metrics.
Preferred Knowledge, Skills, and Experience: Self-motivated, goal-oriented individual, passionate about improving employee experienceHuman-Centered Design experienceProgram Management skills with strong affinity for executing project plans and driving actionUsability Testing, including Evaluative Research, Strong analytical skills, Delivering Executive Summaries and Report-outsExperience providing impactful presentations or other knowledge-sharing activities with cross-functional audiencesAble to describe complicated processes and tasks simply and succinctlyGenAI use in a research contextBroad HR functional knowledgeVideo editing (iMovie, etc.)
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