Android Enterprise Technical Account Manager
📋 Role Overview & Responsibilities
Responsibilities● Excellent domain knowledge of Android enterprise, bulk enrolment tools like Google Zero touch and/or Samsung Knox Mobile Enrollment, EMM/MDM solutions & a basic understanding of Android OS● Experience with enrolling and managing Android devices with at least 1 EMM solution like VMware workspace One/Intune/Ivanti/SOTI etc.● Candidates should be able to apply broad technical knowledge of mobile device and is conversant with functionalities, features & capabilities including mobile core hardware components such as custom chipset.● Experienced in dealing with large customers with a technical ability to persuasively answer queries and articulate mobile and Android Enterprise capabilities.● Ability to do initial triage and understand the customer Mobile/Android enterprise related tech queries and work within for a quick resolution.● Understanding of Android platform Architecture (e.g. Android OS, dev tool - ADB, Android Enterprise functionalities and APIs).● Strong interpersonal and collaboration skills to effectively understand and respond to customer technical requirements
Qualifications● Certification of Android Enterprise certified Associate or Higher● Retail, government and finance domain knowledge and experience.
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This position is located in Mountain View, CA with potential relocation and sponsorship assistance depending on candidate qualifications.
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