Automation Engineer
📋 Role Overview & Responsibilities
About Ascendion
Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.
Ascendion | Engineering to elevate life
We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
Build the coolest tech for world’s leading brandsSolve complex problems - and learn new skillsExperience the power of transforming digital engineering for Fortune 500 clientsMaster your craft with leading training programs and hands-on experience
Experience a community of change makers!
Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.
About the Role:As an Automation Engineer within the Company's Production Controller, you will play a crucial role in ensuring the stability, reliability, and performance of retail systems used across Company stores.You will collaborate closely with the Lab Engineer services team, utilizing your expertise in Python, UI automation, bash scripting, and messaging mesh technologies to develop and execute automated tests.Your primary responsibility will be to enhance the quality assurance processes, streamline testing procedures, and contribute to the overall improvement of the production environment.You will work in tandem with Retail Stores, Help Desk, and core engineering teams, demonstrating exceptional problem-solving skills and a proactive approach to issue resolution.
Job Title: Automation Engineer
Key Responsibilities:Provide ops support within the Company's Production Controller and Company's Foundation Services in several areasProviding retail systems production support through problem analysis, data analysis, tracking, and resolution, working with Retail Stores and the Help Desk.Log problems and resolutions through the use of specialized software, such as Service Now for tracking problems.Monitor the status of open trouble tickets and follow up with retail stores to ensure that problems are resolved to their satisfaction.Support analysts will be embedded within the core engineering team.
Minimum Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field.Proven experience in providing technical support for retail systems or similar environments.Proficiency in Python scripting and Bash scripting for automation and system maintenance.Strong understanding of UI development principles and experience in creating user-friendly interfaces.Familiarity with messaging mesh technologies such as Kafka, RabbitMQ, or similar.Excellent problem-solving skills with the ability to analyze complex issues and implement effective solutions.Experience with ticketing systems like Service Now or similar platforms.Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.Ability to work independently and prioritize tasks in a fast-paced environment.Knowledge of retail operations or experience working in the retail industry is a plus.
Location: Seattle, WA
Salary Range: The salary for this position is between $60,000 - $72,000 annually. Factors that may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance, Dental insurance, Vision insurance, 401(k) retirement plan, long-term disability insurance, short-term disability insurance, and 5 personal days accrued each calendar year. The Paid time off benefits meets the paid sick and safe time laws that pertain to the City/ State, 10-15 days of paid vacation time, 6 paid holidays, and 1 floating holiday per calendar year, Ascendion Learning Management System.
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