Team Lead

TEAM LEADER ORGANIZATIONAL RELATIONSHIPS :Interacts with all levels throughout organization including employees and outside vendors WHAT YOU WILL DO :Assist in achieving business results through leading the team, managing the sales floor and ensuring sales goals are achievedProvide exceptional customer service by greeting and assisting customers and responding to customer inquiries or complaints. Be able to retrieve product from the backroom and/or top stock using provided equipmentMonitor sales activities to ensure that customers receive satisfactory service and quality productSupport the Head Coach with training and evaluating employees to ensure sales goals are being metExamine merchandise to ensure that it is correctly priced and displayed for maximum customer experienceOversee the work activities of sales associate, such as cleaning and organizing product with ease to improve shopping experienceReview inventory and sales records to prepare reports for the management teamInstruct employees on how to handle difficult and complicated sales YOUR KNOWLEDGE, SKILLS & ABILITIES :Exceptional customer service skillsUphold a positive attitude and be a team playerKnowledge of principles involved in resource allocation, and coordination of people and resourcesKnowledge of basic mathematics including addition, subtraction, division, and multiplication and their applicationsKnowledge of selling techniquesAbility to conduct self in a professional and respectful manner with customers and employeesExcellent verbal communication skillsAbility to complete tasks in a timely manner with a high degree of accuracy and attention to detailHigh sense of urgencySkilled at using logic and reasoning to identify alternative solutions, or approaches to problemsAbility to work a flexible schedule including holidays, nights, weekends and overtime in order to fit business needs YOUR STRENGTHS :CollaborationOrganizationMulti-taskingIntegrityTime managementProblem-solvingTaking initiativeLearning from set-backsCool under pressure WHAT IS REQUIREDEDUCATION/EXPERIENCE :2 years of retail experience; sporting or athletic industry preferred.Computer skills: Microsoft Suite (Word, Excel, PowerPoint)Be able to stand and walk around during scheduled hours, reaching for product using a ladder, step stool and pole PHYSICAL DEMANDS : In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job.Must be able to stand, walk, and squat the majority of the work shiftMust be able to able to climb a ladderMust be able to lift, move and carry up to 40 poundsMust be able to read, count and write to accurately complete all documentation and reportsMust be able to see, hear and speak in order to communicate with employees and other customersVision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focusMust be able to have manual dexterity required using hands to finger; handle, feel and type; reach with hands and armsModerate: Mostly standing, walking, bending, frequent lifting WORK ENVIRONMENT : In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to allow differently-abled individuals to perform the essential functions of the job within the environment. Retail Locations : Works with the public in an indoor location that is clean, orderly, properly lighted and ventilated. Noise levels are considered moderate. ASICS CCPA Pre-Collection Notice for Job Applications : We collect personal information (PI) from you in connection with your application for employment with ASICS America Corporation, including the following categories of PI: identifiers, personal records, professional or employment information, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at hrccpa@asics.com.The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. ASICS America Corporation reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. ASICS America Corporation is an Equal Opportunity Employer.