Principal, Revenue Cycle Management Process Excellence

At The Aspen Group, we put you first!Aspen Dental Management, Inc. (ADMI) was founded in 1998 by Robert Fontana and provides business support services to Aspen Dental practices across the US. When Aspen Dental was created, it was to break down the barriers that made it hard for patients to keep up with their dental health—affordability, transparency, and access. Realizing the key to better patient care started with the provider, we changed how the dental business worked. We built new relationships, expertise, and tools to help dentists run their businesses more effectively and better care for their patients. We have changed access to dental care nationwide. By providing business support in all areas including: Operations, Accounting, Finance, Marketing, Human Resources, Revenue Cycle, Scheduling and Customer Service, we allow the practitioners to focus on the clinical care.

Job SummaryPrincipal, Revenue Cycle Management (RCM) Process Excellence Leaders are responsible for improving key RCM metrics and leading and influencing the performance of the various RCM Processes. This position will work closely with internal and external customers to identify business improvements necessary to optimize production and workflow. RCM Process Excellence Leaders will be responsible for identifying inefficiencies within RCM workflows and system set-up, partnering with IT on additional development requirements to optimize processes and helping to improve overall results on key performance indicators. This position will need to be an experienced leader within key RCM areas, including but not limited to Insurance cash posting, patient billing and Insurance follow-up. An ideal candidate will have significant knowledge of ERA 835 files, CARC/RARC code mapping and best in class RCM workflow structure. Must also have the ability to lead several projects/initiatives simultaneously. Core Competencies · Building Effective Teams—Creates strong morale and spirit in his/her team; fosters open dialogue; creates a feeling of belonging in the team.· Customer Focus—Is dedicated to meeting the expectations and requirements of internal and external customers.· Drive for Results—Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.· Ethics and Values—Adheres to an appropriate and effective set of core values and beliefs during both good and bad times; acts in line with those values.· Managing Vision and Purpose—Is optimistic; can inspire and motivate vision and sense of core purpose.

Principal, Revenue Cycle Management Process Excellence Competencies · Compelling Communication – Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others’ attention.· Emotional Intelligence – Establishing and sustaining trusting relationships by accurately perceiving and interpreting one’s own and others’ emotions and behavior in the context of the political environment; leveraging insights to effectively manage one’s own responses and reactions.· Innovation – Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.· Leadership Disposition – Attends to the needs and feelings of others to develop effective working relationships; takes a structured approach to managing self and others; exhibits leadership qualities that elicit the trust of others; rapidly learns and applies new job-related information; demonstrates a continuous learning orientation Essential ResponsibilitiesPrioritizes and manages Large Scale RCM initiativesUnderstands current state workflows/system set-up and makes recommendations on necessary changes to create best-in-class operational processesPartners with RCM Leaders and IT Developers to create best-in-class policies and practices that support department and company goalsUses various modes of communication to educate and influence all levels of the companyLeads and participates on cross-functional teams to share knowledge and expertise to achieve company goals and initiativesIdentifies emerging internal and external business trends and conducts analysis to solve problems and issues with short-term and long-term consequencesDevelops and manages relationships with external business partnersInfluences Key RCM Performance Indicators by creating operational efficiencies with workflow and system set-upProvides specialized advice and recommendations on managing specific issues or problems and provides expertise to support informed decision-making by othersUnderstands the business structure of Aspen Dental Management, Inc. and its role as a support service provider for Doctors and their practices

Requirements/Qualifications Bachelor’s Degree or a minimum of 7 years relevant work experience requiredExtensive knowledge with Revenue Cycle ProcessesMinimum of 3 years management experience required

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Salary: $140,000 - $160,000