Salesforce Product Owner/BA

The Digital Business team at ASSA ABLOY is responsible for defining, designing and delivering a world-class digital experience to our internal stakeholders and customers. We operate at the intersection of business strategy and technology development in a dynamic, collaborative, and fast-paced environment. You will be challenged to bring fresh perspectives that allow us to continually exceed customer expectations in an ever-evolving digital landscape.

We’re currently seeking a Salesforce Product Owner to help develop best in class CRM experiences for our Sales and Service teams throughout the Americas leveraging the Salesforce platform.

What You Will Be Doing

The Salesforce Product Owner aligns strategy to execution through the development and maintenance of a roadmap, outlining the body of work expected now, next, and into the future. Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance, and adjusting the overall roadmap of deliverables as needed. Act as voice of the end-user; have a deep understanding of and respond to customer feedback ensuring needs and requirements are clearly defined; ensure teamwork product meets defined acceptance criteria. Inform and participate in business readiness; understand the impact of change, implement the approach to manage adoption and mitigate resistance. Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement. This individual will additionally advise and align with adjacent Digital Business teams to ensure a consistent and cohesive progression of the department strategy.

What We Are Looking For

Bachelor’s degree in business administration, management information systems, computer science, or a related field Extensive knowledge of the Salesforce ecosystem with an emphasis on Sales & Services Cloud, Manufacturing Cloud experience a plus. 3+ years of experience in one or more of these fields:   Digital product or agile product management   Development and management of CRM applications Demonstrated experience in creating and deploying Salesforce solutions to a large enterprise Product orientation with a strong sense of ownership Exceptional communication and interpersonal skills Detail orientation with strong analytical capabilities Ability to overcome ambiguity and deliver results Teamwork/collaboration mindset with the ability to work with stakeholders throughout the organization

What We Offer

We’re passionate about providing amazing opportunities and benefits, so that you can enjoy a lifelong career with us. We are proud to offer:

Continuous professional development opportunities and an environment that fosters internal growth and mobility. Competitive compensation and benefits package which includes multiple healthcare options, tuition reimbursement, and matching 401k. Generous holiday schedule and paid time off to refresh and recharge. Employee pricing on our products and discount programs for travel, entertainment, and more!

We review applications regularly, so don't hesitate, apply today!

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.