Office Manager
📋 Role Overview & Responsibilities
With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
Job Description
Position Summary:Provides administrative services to Association Manager, Board of Directors, Committees, Homeowners, Vendors, and other related parties as needed and for the daily operations of the organization as directed by the Association Manager.
Functions and Responsibilities
Administrative assistant to Association Manager (Responsibilities may vary depending on manager’s needs)Supervise an office staff of 5 employeesCorrespond via letters, emails, and phone blastsRespond to homeowners/vendor calls and emailsCreate, update, and maintain reportsUpdate and maintain annual calendar as requestedData entryConduct site visits (If applicable)Answer phones and routing calls accordinglyForwarding of voice mails, faxes, info emails, ect. Handling of package deliveriesGreeting visitorsNotify Association Manager of issues/concerns
Requirements
Knowledge of the Association Board of Directors, the General Manager, and how those roles interface with the requests of homeowners. Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level. Knowledge of conflict resolution techniques at a proficient level. Time management and time critical prioritization skills. Strong financial backgroundQuickBooks experience required
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Frequently Asked Questions
How do I apply for the Office Manager position at Associa? ▼
Click the “Apply for this Position” button on this page to submit your application directly to Associa without recruitment intermediary fees.
Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Annapolis, MD with potential relocation and sponsorship assistance depending on candidate qualifications.
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