Account Manager-Employee Benefits

Our Newark, DE office is growing. We’re looking to bring on our next Account Manager to support our Employee Benefits department and deliver exceptional risk management solutions to our growing client base. You will partner with our sales team to facilitate the day-to-day management of current clients' insurance programs, helping the world prepare for the unexpected. Apply Now! As one of the fastest-growing insurance brokers in the U.S., we are excited to hire those interested in growing their careers in the insurance industry. Opportunity awaits you with us! Why this Role? Build meaningful relationships with clients while providing them with impactful solutions.High visibility to Senior Leadership – work alongside Client Services, Sales, and Agency Leadership, who prioritize your learning and development.Opportunity for upward mobility and advancement opportunities across AssuredPartners!

What You'll Do

Client SupportMaintain accurate client information to provide day-to-day client support and address intermediate-level client inquiries.Assist in developing strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.Conduct quarterly service status calls to the assigned book of business clients.Assist in completing and processing applications; Schedule, prepare for, and support open enrollment meetings.Support in client retention by maintaining a positive relationship and image with clients.Account ManagementSupport in enrollment, benchmarking, financial and utilization data based on financial review standards.Maintain all client information in accordance with company procedures and HIPAA regulations. Follow company procedures to achieve positive audit results.Ensure accuracy of account information for both new and renewal policies, endorsements, and audits for accuracy. Work with carrier to ensure accuracy of client information and forms. Communicate any outstanding or impactful topics from the carrier back to the client.Oversee installation of the group on renewal. Finalize enrollment with carrier and report the results to team members.Support maintenance of agency management system, communication system, and other tools.Collect forms/data/schedules for regulatory compliance.Insurance ExpertiseLeverage technical knowledge to ensure carrier quotes are received in a timely fashion; Review quotes for gaps and assist with inquiries from the carrier.Update BenefitPoint in a timely manner, including updates to ongoing activity.Other duties as assigned.

What You Need

1 year of related experience and/or trainingLife and health License license requiredWorking knowledge of available employee benefits coverages based on business and industryProficient in providing client service through electronic, telephone, and in-person interaction Problem-solving skills; strong written and verbal communication skillsProficient in the use of Agency Management software or demonstrated skill at quickly learning new systemsProficient in the use of Microsoft Office or similar software, including spreadsheet and presentation software

What's In It For You:

To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people: Competitive base salary Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer DaysHealth benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company-paid HSA contribution with eligible HSA plan selection, two dental plan options offering orthodontia coverage and 3 cleanings per year, and two vision plan options Company match 401(k) plan – 50% up to 6%! Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers. Opportunity to prioritize your mental health with 24/7 access to licensed therapists Pet benefits & discounts Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners