Front Desk and Treatment Plan Coordinator
📋 Role Overview & Responsibilities
Job Overview:We are seeking a reliable and friendly Front Desk/Treatment Coordinator to join our team. As a Front Desk coordinator, you will be the first point of contact for our patients and provide exceptional customer service. Your main responsibilities will include greeting our patients, checking them in and out, and assisting with any inquiries or requests they may have.
Duties
- Greet our patients in a warm and professional manner. • Check in and check out our patients. • Answer phone calls and respond to emails promptly and professionally. • Handle patient complaints or concerns with patience and empathy. • Process payments and maintain accurate records of patient transactions. • Assist patients with appointments and cancellations. • Present Treatment Plans to patients. • Make outgoing calls to patients for follow-up treatment. • Verify Insurance. • Maintain a clean and organized front desk area.
Experience
- 3 years or more experience as a Front Desk and Treatment Plan Coordinator required. • Previous experience working in a front desk or customer service role is preferred. • Familiarity with software systems is a plus (e.g., open dental). • Strong communication skills, both verbal and written. • Excellent customer service skills with the ability to handle difficult situations calmly. • Proficient in using office equipment such as computers, printers, and phone systems. • Ability to multitask and prioritize tasks effectively.
If you are a friendly and organized individual who enjoys providing exceptional customer service, we would love to hear from you. Apply today to join our team as a Front Desk Team Member.
Job Type: Full-time
Schedule
- 8-hour shift • Monday to Friday • Weekends as needed
Work Location: 12331 SW 3rd Street, Plantation, FL 33325
Relocation before starting work is required.
Frequently Asked Questions
How do I apply for the Front Desk and Treatment Plan Coordinator position at Atlas Smiles Dental? ▼
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Is this position eligible for remote work or visa sponsorship? ▼
This position is located in Plantation, FL with potential relocation and sponsorship assistance depending on candidate qualifications.
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