Senior Retail Sales Associate (Full-Time)

AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day.

Position Responsibilities

Provides WOW! Customer ServiceEnsures assigned store tasks are completed in a timely manner on assigned shiftOperates cash registers and follows established cash handling proceduresFollows company policies and loss prevention proceduresMaintains a safe working environment including PPE (Personal Protective Equipment)Maintains store appearance and merchandising standards as directedEnsures that merchandise is restocked and placed in their respective areasUtilizes ZNET to help customers locate merchandise or find suitable alternativesMaintains product knowledge and current promotions through AutoZone systems and information sourcesPractices GOTTChA and assists with the installation of wipers blades, batteries and light bulbsUtilizes OBDII to read codes from customer’s automobilesAbility to diagnose automobile problems and recommend solutions 2024-04-07T00:00:00.000+00:00 AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone’s expectation. Part-Time Shift Supervisors will exceed customer’s expectations by delivering a WOW! Customer shopping experience on assigned shifts by Living the Pledge every day.

Position Responsibilities

Assists Store Manager with supervising, training and developing store personnelAssumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shiftsAssists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promisedDelegates and ensures store merchandising tasks are completed in a timely mannerOperates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountabilityEnsures all company policies, and loss prevention procedures are followedUtilizes ZNET to help customers locate merchandise or find suitable alternativesMaintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)Monitors cash flow, inventory and security controlMaintains sales productivity, store appearance and merchandising standardsConducts and reviews all opening and closing proceduresManages emergency situations and conduct proper emergency proceduresFollows proper accident proceduresProvides feedback regarding AutoZoner performance to the store managerAssists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environmentAddresses customer concerns and resolves them with a goal of turning a complaint into a complimentProcesses returns and effectively manages inventoryCommunicates AutoZoner issues and concerns to the Store Manager in a timely and confidential mannerMotivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits

Position Requirements

High School diploma or equivalentASE Certified preferredDemonstrates high level of integrityExcellent communication and decision making skillsAbility to drive customer service

Benefits At AutoZone

AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing. Some of these benefits for part-time roles include:

Competitive pay Unrivaled company culture Medical, dental & vision plans Exclusive Discounts and Perks, including AutoZone In-store discount 401(k) with Company match and Stock Purchase Plan AutoZoners Living Well Programs for mental and physical health Opportunities for career growth

Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com

An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.