Territory Manager

AUX Partners works closely with a great HVAC company that is searching for an experienced Territory Manager. This Territory Manager is responsible for calling on new and existing assigned customers for purposes of sales growth, promotional activities, new product introduction, problem resolution, customer training, and product performance discussions. This role is responsible for territory saturation and sales growth through excellence in customer service and utilization of company sales tools and systems. This role calls on customers independently, with the sales manager, in person and via phone calls. Additionally, this role reports on market competition and other territory salesinfluences.

Customer Interaction Provides excellent customer service through timely customer interaction, problem resolution orescalation with effective and efficient follow-up. Addresses customers politely and professionally in a courteous manner, even in situations thatmay become difficult or tense Promptly responds to customer inquiries via phone, email, or fax with courtesy in aprofessional demeanor Establishes and maintains professional business dealings with customers and vendors at alltimes Conducts personal interactions with customers representative of a company with strong,ethical standards Properly communicates customer issues with appropriate company personnel and vendors Supports valued business relationships in all dealings with related departments aiming toresolve customer and other issues in a timely manner. Approaches peers and customers witha spirit of positive problem resolution

Job Requirements High School diploma or its GED equivalent and some college coursework in Business orrelated field or the equivalent in related work experience. 3 or more years’ experience with outside sales or related functions. Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook) Aptitude for mathematical operations and numerical analysis. Use computers, photocopiers, scanners, phone systems and meeting and virtual platformsharing relative to the needs of the job. Minimum keyboarding skills of 40 words per minute.