Customer Service Representative F2F Interview
📋 Role Overview & Responsibilities
Purpose of role: Executes Transactions as per prescribed timelines and follows all predefined procedures with the objective to meet SLA targets for the specific process within guidelines, policies and norms of Infosys Education: Graduate Minimum Experience 2 + years Working experience on Excel SLA Compliance Process Compliance Customer Interaction Customer Service, soft skills Flair to customer support/ customer care Knowledge management Basic troubleshooting skills Knowledge on operating systems Basic computer tools/ application of knowledgeBasic knowledge on printers, PCs, Laptops, etc
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This position is located in Indianapolis, IN with potential relocation and sponsorship assistance depending on candidate qualifications.
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