Supervisor Technical Training

The base salary range for this position is dependent upon experience and location, ranging from $111,544 - $139,431.

Job Summary

Scope of Work - Main duties, settings, geography, reporting relationships, other relationships:

Supervises Technical Training team, focusing on creating a team environment for different lines of business. This role will be responsible for the maintenance and enhancement of training programs associated with CMP’s lines of business. The role will focus on understanding customer needs, including assessing, creating, and coordinating annual implementation plans in accordance with workforce sustainability initiatives. Coordination of training schedules to ensure the most efficient use of resources. Responsible for the establishment, implementation and use of metrics to improve training process and quality. Works in tandem with peers in Technical Training to develop best in class training department across all areas of training.

MAJOR ROLES AND RESPONSIBILITIES (Scope of work - range of responsibilities):

Supervise Technical Training team members, providing guidance and direction to ensure all technical training initiatives are completed and add value to the Company.Oversee the development and implementation of new programs and services to optimize employee productivity and provide for a qualified and safe workforce.Prioritize customer requests and technical trainer schedules as necessary, to ensure most effective use of training resources.Ensure that required training follows Company, regulatory, State and Federal mandates.Working with trainers, evaluate trainees' proficiency during training sessions and report their performance and recommendations to department managers.Identify, analyze, and prioritize skill and training requirements and develop curricula and programs to address critical gaps.Lead innovation projects to enhance the learning experience and provide an immersive approach to technical training where appropriate.Occasional travel is required.

Job Requirements

Education & Experience Required

Associate's Degree in Engineering, Business Administration, Business Management, Behavioral Science, Communications or Education is requiredOther candidates may be considered who have a High School diploma and at least 13 years of directly related experience as described belowWorking knowledge of adult learning principals and methodologiesTen years of utility experience preferred.Experience conducting technical training and resolving day to day training issuesSupervisory experience preferredStrong communication and relationship management skillsKnowledge of regulatory requirements for training and safe work practices (e.g. OSHA, NEC, NESC, PURA, DOT, NGA)Technical knowledge of customer service and electric processes.Experience working with union environments is desired.

Skills/Abilities

Ability to design and conduct effective training programs (e.g. instructional design, presentation skills, managing the learning environment)Ability to lead a team across all operating companiesAptitude to identify and upskill training staff as appropriateStrong leadership abilities to navigate a matrixed environmentSkilled in developing a team environment

#Hybrid

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

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