Biorepository Site Manager

How You’ll Add Value

The Biorepository Site Manager is responsible for ensuring that all functions related to processing samples are completed accurately and according to SOPs. The incumbent is responsible for helping others and ensuring that customer interests are considered.

What You’ll Do

Manage day to day operations over the site, which includes but not limited to, lab operations, facilities, people management, and vendor management. Communicate with key stakeholders across the organization to leverage functional expertise of the organization Serve as the primary contact for key site customers and act as technical lead Provide sample management subject matter expertise to current and potential clients Ensure customer expectations are met and site activities are in compliance with the quality management system Manage all aspects of site- including personnel, productivity, general inventory, departmental metrics, and resources. Enforce all policies and procedures with attention to Quality compliance. Effectively communicate all departmental affairs as needed and provide data, reports, and documentation as requested. Communicate regularly with sales account managers and develop relationships with targeted clients. Oversee receipt of packages, sample data entry, accessioning of samples, labeling samples, and assigning storage locations to samples as needed. Respond to after-hours emergencies to ensure integrity of the facility and products are maintained. Ensure all service/process failures are identified, investigated, and resolved appropriately. Proactively manage and drive the resolution of client issues. Recognize, escalate, and ensure resolution of operational, quality, or financial concerns of department. Initiate and revise documentation in accordance with SOPs. Ensure all weekly, monthly, and daily maintenance is completed per SOPs. Promote culture of continuous process improvement by leading, participating, and implementing improvements.

Responsibilities

Your Management Responsibilities

Hiring & Staffing

Skills assessmentResource planningCompetency based, quality hiringEffective on-boarding

Customer Focus

Meet or exceed customer expectationsRespond to customer inquiries with urgencyEnsure key performance and quality indicators are met

Collaboration

Constructive conflictAppropriate follow-upHolds self and others accountableBuilds relationships & partners across-functionsConsiders and communicates cross-functionally

Communication to Inspire & Empower

Regular meaningful communicationsConnection of department & individual purpose to strategic directionFollow-up to address obstacles

Performance Management

Reinforce behaviors that drive resultsAssess -right person in the right jobFeedback/coachingRaising the bar; increasing contributionAddress misaligned or misplaced talent

Develop People

Dialogue about skills & behaviors for success at AzentaUnderstanding employee aspirationsOpportunities for experiential learning & growthExperience planning & delegate to develop

What You Will Bring

Bachelor’s degree in Life Sciences strongly preferred2+ years of people leadership experience2+ years’ experience in sample management or related activity2+ years of experience in a life science related regulated industry (CLIA, CAP, GMP, GTP, GLP, BoP)Previous biobank experience highly preferredHigh level of initiative and ability to work independently while keeping closely connected to the rest of the organizationStrong communication and interpersonal skillsProven customer service skillsDrives change, influence in leading a team and/or team coordinationAbility to multi-task and deliver on multiple priorities

Physical Requirements

Reaching/lifting/bendingAbility to lift up to 50 lbs.Extended periods of standing or sittingRight- and left-hand finger dexterityAbility to discern colors or use of color correction glassesAbility to work with refrigerants (e.g., dry ice and LN2) using proper PPE

Your Working Conditions

Employee will be working on an area with potentially infectious materials. Employee will be responsible for maintaining a clean work environment and enforce and follow universal precautions for bloodborne pathogens when working in an area considered to be potentially contaminated.

EOE M/F/Disabled/VET

Azenta Life Sciences is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer.

As an Equal Opportunity Employer, we do our utmost to ensure that there is no discrimination or bias against anyone applying for a job or in any phase of employment for reasons related to race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.

We welcome and value diversity, to ensure that our work benefits from a broad range of viewpoints and perspectives. Our growing global reach gives us the opportunity to bring to our business an even richer diversity of experiences and capabilities. For assistance in the application process, please reach out to Recruiting@azenta.com or call (978) 262-2400. Review EEO Poster Know Your Rights: WOrkplace Discrimination is Illegal (dol.gov)

Azenta Life Sciences participates in E-Verify®, and will provide the United States Federal Government with your form I-9 information to confirm you are authorized to work in the United States. For more information, please visit E-Verify® at www.dhs.gov/E-Verify. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

41 CFR 60-1.35(c)