Performance Improvement Specialist

Baptist Health is the largest healthcare system serving central Alabama, providing comprehensive hospital-based and outpatient services to nearly 60 percent of the residents in Montgomery, Autauga and Elmore counties. To learn more about Baptist Health, visit us at https://www.baptistfirst.org.

The Performance Improvement (PI) Specialist is a process expert. The PI Specialist has expertise in process improvement, team facilitation, coaching, and change management. This individual will act as an internal consultant for all levels of the hospital and serves as primary contact for assigned service lines/departments. The PI Specialist shall deploy the organization's quality improvement program using quality tools and methods, facilitation expertise, objective collaboration, and process improvement methods. This individual shall provide initial evaluatin of local operations as assigned and develops prioritized action plans. The PI Specialist shall lead regular cadence of Lean model cell team meetings to maintain improvement of key metrics. Additionally, this individual will use data decision making tools to support organizational decisions and ensure regulatory compliance. The PI Specialist will ensure best practices to identify opportunities for improvement and raise organizational performance. They will work collaboratively with operational and medical staff leaders to implement strategies for process and outcome improvement. This individual is knowledgeable about accreditation and certification standards; identifies gaps and supports survey processes and will support Peer Review processes as assigned. The PI Specialist shall provide updates as required to facility leadership or governance regarding process of initiatives. This position may have additional duties assigned as needed.