Internal Communications Senior Manager

Job Description

Job Summary

As an Internal Communications Senior Manager, you will partner with a variety of internal clients to develop and execute powerful communications that manage change, create engagement and drive a positive and productive organizational culture. This role will help proactively identify internal communications opportunities and elevate communications. You will bring a holistic view and approach to this role through your insight into the firm at large along with deep knowledge and understanding of the business.

Job Duties

Firmwide Communications

Works closely with teams across the firm to understand their needs, vision, goals and challenges, becoming a trusted advisor and valued resource Develops and executes engaging communications plans that drive awareness of key firm initiatives and campaigns and inspire professionals to take action Researches and writes impactful and engaging content for internal news site and edits the work of team members Leverages a variety of communication channels, including but not limited to the intranet, email, an internal social media platform, voicemail and video Supports crisis or time-sensitive communications with confidence and a sense of urgency Brings innovative ideas to create or enhance internal communication channels and processes Other duties as required

Strategic Communications

Works closely with stakeholders to understand their needs, vision, goals and challenges, becoming a trusted advisor and valued resource Utilizes change communications best practices to ensure a steady drumbeat of communications with a cohesive narrative, identify and segment audiences with unique messaging, deliver a multi-channel approach Conducts final review of any communications before publication Leads the development and execution of strategic communications plans that promote engagement and facilitate adoption of new processes, technologies and ways of working Works with key leaders to help them share their vision and voice Develops communications, including but not limited to talking points, emails, voicemails, videos, presentations and internal collateral materials Develops communications for the firmwide audience to bring awareness to changes and progress, promoting successes and introducing new and updated services Leverages internal change champions at the local level by supporting them with actionable communications and resources Supports key conference calls/meetings through strategic agenda development, presentation guidance and sharing key takeaways Works with stakeholders to continuously assess progress made against goals and adjust strategy and plans accordingly Other duties as required

Supervisory Responsibilities

Oversees the day-to-day contributions of team members, as needed Monitors and provides performance feedback to indirect reports throughout the performance year, as needed Serves as a coach/mentor, supporting the career development and performance of team members, as applicable

Education

Qualifications, Knowledge, Skills and Abilities

Bachelor’s degree AND seven (7) or more years of related strategic internal communications, journalism, marketing, or public relations experience, required; with a focus in Communications, English, Journalism, or Public Relations, preferred OR High School Diploma or equivalent AND fourteen (10) or more years of related strategic internal communications, journalism, marketing, or public relations experience, required

Experience

Change management experience, preferred Prior experience working in a professional services environment, preferred

Software

Proficient in the use of Microsoft Office Suite, required Advanced knowledge of Word and PowerPoint, preferred Knowledge of SharePoint and OneDrive, preferred Knowledge and understanding of content management systems, preferred

Other Knowledge, Skills & Abilities

Exceptional project management skills Excellent written and verbal communication skills with an understanding of AP style guidelines; active listening skills; solid editing skills Exceptional attention to detail and commitment to producing high-quality work Strong interpersonal skills; ability to work independently and collaboratively within a team environment Capacity to effectively manage evolving priorities, multiple projects and deadlines in a fast-paced environment Flexible and adaptable; able to work in ambiguous situations Knowledgeable about emerging communications trends and tactics Ability to take complex thoughts and synthesize them into clear and concise communications for a variety of audiences Experience with change management principles

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $120,000 - $140,000

California Range: $120,000 - $140,000

Colorado Range: $120,000 - $140,000

NYC/Long Island/Westchester Range: $120,000 - $140,000

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world.

At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization.

BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On

Welcoming diverse perspectives and understanding the experience of our professionals and clientsEmpowering team members to explore their full potentialOur talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunitiesCelebrating ingenuity and innovation to transform our business and help our clients transform theirsFocus on resilience and sustainability to positively impact our people, clients, and communitiesBenefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets

Click here to find out more!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

"BDO USA, P.A. is an EO employer M/F/Veteran/Disability"