Social Media Community Manager
π Role Overview & Responsibilities
Job descriptionVirtual Office - Employees must reside in one of the following states: OH, NC, NV or TXAbout us:We are collaborative, inclusive, and supportive. Our goal is to not only find someone with the experience and skills needed for this position but to find one that shares the human qualities and values that align with ours.Our Values:Human(e) Guided & People Focused: We respect each person's inherent value and worth and invite everyone to bring their whole, authentic self to the table.Impact Driven: We are driven to make meaningful change in everything we doβfrom client interactions, to, activation plans, to engaging with other people online.Team Oriented: We achieve more when we effectively leverage each team memberβs individual superpowers. We set our egos aside in favor of a collaborative approach that emphasizes the common good.Integrity Focused: We build trust through responsible actions, honest relationships, and keeping our promises to clients and colleagues alike.Curious Learners: We have a willingness and desire to continuously learn and grow personally and professionally.Our work environment includes:Casual work attireInclusive work environmentQualifications:1-2 years experience in the field of social media marketing, including online engagement and/or guest services using multiple social platforms. Experience working with agencies, clients, or brands. This does not include time spent on your personal social media.Excellent written communication and grammar skillsA knack for hospitality & guest service with a solutions-based approachA quick wit and the ability to come up with responses in real timeAttention to detail and willingness to follow processes and protocolsHigh computer competency, including proficiency with Google Docs and MS OfficeAn open mind, respectful demeanor, and inclusive approach to engaging with communities with various interests, passions, and backgroundsAbility to quickly learn and understand best practices in established social media platforms (i.e. Facebook, Twitter, Instagram, Snapchat, Pinterest, LinkedIn & TikTok)Ability to learn and understand the impact of social media industry trends on client business needs including memes, hashtags, trending topics, and language of multiple generations (Millennial, Gen Y, Gen X, Boomer), and translate the impact of platform changes on client businessStrong work ethic and a motivated self-starter with an understanding of the speed of change within the social media industryExperience with Influencer outreach is a plus but not required
ο»ΏJob Type: Full-time
Pay: $41,600.00 - $49,190.00 per year
Benefits:401(k)Dental InsuranceEmployee assistance programHealth insuranceLife insurancePaid time offParental leaveVision insuranceSchedule:Weekends and flexible schedules are requiredExperience:Marketing: 1 year (Required)
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This position is located in Ohio, United States with potential relocation and sponsorship assistance depending on candidate qualifications.
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