Network Engineer
📋 Role Overview & Responsibilities
Essential Job Functions:Meeting with customers at times to discuss design requirements, issues and resolutions related to their systems.Designing and deploying IT network infrastructure for LAN and WAN environments.Program, repair and reconfigure computers, switches, routers and microwave equipment.Analyze existing IT infrastructure and reverse engineer them to map and develop additional equipment and interfaces.Analyze multiple hardware and software platforms to integrate them into existing customer networks where possible.Create complete system documentation for systems deployed using Microsoft office and Visio or other software documentation platform.Strong and independent working knowledge and experience with routing protocols, VLANs and spanning tree.Cisco (CCNA), CompTIA (Network+), or Juniper Networks (JNCIA) is a plus.Schedule software patches, bug fixes and hardware updates.Create remote monitoring systems for deployed hardware.Taking and responding to field service calls in a timely manner.Utilizing problem-solving skills to properly diagnose problems.Communicating regularly with Dispatch regarding repair and to escalate support where needed.Ensuring service issues are fully resolved and acquiring customer confirmation of resolution before leaving site.Maintaining and submitting proper and complete repair recordsPerforming any other duties as assigned by the Service Supervisor, Service Director, or Management Job Requirements:Ability to work 40 hours per weekAbility to work overtime if neededAbility to periodically travel with overnight stay(s).Available to be in 24x7 on-call rotationProficiency in the English language including proper spelling, punctuation, and grammarAbility to design, deploy, configure, update and repair networksKnowledge of basic electrical systemsStrong analytical and problem-solving skillsAbility to learn and understand Radio Systems.Ability to learn the use of RF test equipment.Ability to follow written and verbal instructions.Ability to follow company policies and procedures.Ability and openness to learn new technologies and applications.A bachelor’s degree in Computer Science, Information Technology or Computer Engineering is a plus.Minimum 4+ years of experience in networking design, repair and troubleshooting.
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This position is located in Elmhurst, IL with potential relocation and sponsorship assistance depending on candidate qualifications.
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