Assistant Property Manager - Commercial Property Management

About Bedrock

Bedrock is a full-service real estate firm specializing in innovative city building strategies. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $7.5 billion to acquire, develop and operate more than 140 properties in Detroit and Cleveland with landmark developments at the Hudson’s Site, Book Tower, City Modern, Tower City Center and the May Company Building.

Bedrock’s projects include new construction, adaptive reuse and a portfolio totaling more than 21 million square feet of office, retail, residential, industrial, hospitality and parking.

For additional information about Bedrock, please visit bedrockdetroit.com, bedrockdetroit.com/careers/, and engage with us on Facebook, Instagram, Twitter and LinkedIn.

Position Summary

The Assistant Property Manager supports the property management teams with building condition inspections, vendor over site, and administration of policies and procedures to efficiently manage the operations of the buildings.

The Assistant Property Manager has duties and responsibilities in the areas of property management and administration, along with vendor contracts and tenant relations. This position works closely with internal and external partners in Leasing, Accounting, and Tenant Services to clarify vendor requirements and support tenant special events. Primary responsibilities include, maintaining the property and common areas to Bedrock standards.

Responsibilities

General Administration

Assist with developing and documenting property management proceduresMaintain accurate Tenant, Vendor and Building recordsMaintain and update the shared database for vendors and tenantsCommunicate effectively with staff members, tenants, vendors, contractors, government offices, property management and senior management staff

Property Administration

Manage all building work activity – oversee access and enforce all scheduling with construction, outside vendors & on-site team to ensure normal operations during building hoursAssist in the day-to-day operational management of buildings and groundsPhysically inspect and document inspections of buildings within the portfolio daily and report any maintenance and repairs needed to property management teamsCoordinate service agreements and select contractors and suppliersResearch and prepare RFPs, and bid comparisonsReview and respond to all property inspectionsAssist in overseeing all maintenance team members

Leasing and Lease Administration

Assist with administration of tenant leases in compliance with lease provisionsFollow up and report on rent delinquencies for specific tenants as required

Tenant Relations

Provide and develop excellent working relationships with all tenantsEnsure that tenant inquires and complaints are timely and satisfactorily addressed and then followed upWork closely with internal partners in Tenant Experience to support special events for tenants

Qualifications

Minimum of 1 - 3 years’ experience in Commercial Property Management is requiredReal Estate Salesperson License is required or must be obtained within 90 days of employment, Bedrock will assist with required courses and testing fees.Some working knowledge of building systems, equipment, and designExcellent written and verbal communication skills and relationship building skillsAbility to work independently and handle multiple projects and tasksStrong attention to detail and accuracyCustomer service focused and able to respond appropriately to all tenant inquiriesMust have a proactive attitude for taking on new projects, produce innovative ideas, and designing better processesExcellent follow-through in managing tenant issues and administering supervisory responsibilitiesDemonstrate an ability to support and contribute to the teamProficient in Microsoft - Excel, Outlook, and Word software packagesFamiliarity with Yardi or similar property management softwareModest & SecureIndependently DrivenIntelligently CollaborativeNever SatisfiedRelentless Commitment to Service

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.

Disclaimer

This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.

Bedrock is an equal-opportunity employer.