Clinique Counter Manager - Full Time

The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.

Job Functions

Sales - Responsible for:Meeting or exceeding personal sales per hour goalsBeing a role model and demonstrating excellent selling skills and customer serviceExecuting successful promotions and special events/pre-sells/GWP’sDriving sales through customer clientelingWork with store management to optimize business to businessAchieving assigned $ line goalIdentifying and reducing shrinkage in area

Customer Service - Responsible for:Meeting or exceeding SPH goalMeeting or exceeding credit application goalsThanking each customer by name following a purchaseHandling each transaction efficiently and accuratelyProviding a high level of customer service to support Customer Satisfaction Surveys (CSS)Building customer clientele baseRecording and protecting personal identifying customer information

General Responsibilities:Maintain floor and stock areas consistent with store standards in presentation and hygiene requirementsUnpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the departmentEnsuring timely set-up including signage for promotional eventsFollowing procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV’sMaintaining Belk and vendor professional dress standards (uniforms) and appearanceCooperating with fellow associates and managementComplying with store policies concerning attendance, tardiness, and associate handbookAccepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate

Education / Experience Requirements

Please select from below the expected Contribution Level for this role

Position Contribution Level

Intermediate Level

Minimum Education & Experience

No education requirementExperience in retail preferredExcellent communication skills

Preferred Education & Experience

Knowledge / Skills Requirements

EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations

Knowledge & Skills

Must be able to work a flexible schedule including evenings & weekends, due to shift rotation

Physical Requirements

Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc.

Physical

Ability to use computer keyboard, standard telephone and other related business equipmentHand manipulation to remove sensor tagsAbility to push / pull 100-500 pounds when moving stock cartsTask demands vary in each department because of the different types of merchandiseStocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxesAbility to apply treatment/make-up to customers face

Reporting Relationships

Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports)

Supervisor

Sales Team Manager or Store Manager

Supervises

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We Are An Equal Opportunity Employer

Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.

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